Discussion:
Device Name in the triggers
David Holloway
2013-03-19 16:57:38 UTC
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David Holloway [http://community.zenoss.org/people/dmrholloway] created the discussion

"Device Name in the triggers"

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Is there any way i can get the name of the device in the triggers of an outage.
It sent the ip address, but most people want the device name also on the email that is being sent
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Ryan Senio
2013-03-19 18:32:51 UTC
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Ryan Senio [http://community.zenoss.org/people/rsenio] created the discussion

"Re: Device Name in the triggers"

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Try searching the forum first instead of posting.
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jcurry
2013-03-20 17:17:39 UTC
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jcurry [http://community.zenoss.org/people/jcurry] created the discussion

"Re: Device Name in the triggers"

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Ensure that your Zenoss server has access to a good Domain Name Server (DNS) system.  That way, when devices are initially discovered, Zenoss will do a DNS lookup anduse the DNS name as the id and title field.  That will then be used throughout the GUI in any "name" fields.

Cheers,
Jane
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Ryan Senio
2013-03-20 17:21:45 UTC
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Ryan Senio [http://community.zenoss.org/people/rsenio] created the discussion

"Re: Device Name in the triggers"

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I had the issue, and it's nothing to do with DNS. Although I suppose it's possible that would be your issue. You can read more here

http://community.zenoss.org/message/72470#72470 http://community.zenoss.org/message/72470#72470

http://community.zenoss.org/message/71355#71355 http://community.zenoss.org/message/71355#71355

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