Discussion:
Fresh install 3.2 Zenpacks will not install
joeadmin
2012-04-30 13:22:31 UTC
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joeadmin [http://community.zenoss.org/people/joeadmin] created the discussion

"Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66129#66129

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I wanted to upgrade from 2.5 which worked great for years. I decided to do a clean install of Ubuntu 10.0 and a Deb install of 3.2.1

Things seem to be working well and I am slowly finding where all the goodies have been moved/hidden :-)

I went to load a zenpack and it never showed up in the GUI. I though maybe that was a zenpack that was not upgraded  so I tried another. Nothing. So I went to the directory to see what is gaoing on. The first thing I noticed is that this install created a /Zenoss/Zenoss structure. I had read about that 2-3 years ago but could not remember anything about it. The first Zenoss directory has 9 files or folders and the second loks a lot like my old zenoss except I noticed there was no ZenPacks directory. Hmmm

Is this a path issue??? are the Zenpacks looking for /usr/local/Zenoss/Zenpacks and not finding it? Will this second /Zenoss dir cause problems?

I tried multiple ZenPacks and none loaded. I added a ZenPacks dir and still no luck

I tried to load from command line and it pauses for 20-30 seconds like it is doing something then returns to the command prompt with no error or sucess messages

Any thoughts????

Thanks
Joe
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jcurry
2012-04-30 18:09:38 UTC
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jcurry [http://community.zenoss.org/people/jcurry] created the discussion

"Re: Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66163#66163

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Baffled!  Did you change the default install directory when you installed Zenoss?

If you are logged on as the zenoss user and you type
echo $ZENHOME
, what is the answer??

I would expect it to be either /opt/zenoss or /usr/local/zenoss/zenoss depending on your architecture.

Is it just that your new Op Sys is not reading the zenoss environment file when you log in??
Does the zenoss user have entries for Zenoss stuff in .bashrc or .bash_profile?
There is usually a setenv.sh around for zenoss.  In SuSE it is under $ZENHOME/../scripts.  In CentOS it is under $ZENHOME/bin.  That probably needs to be sourced by zenoss user at login.

Cheers,
Jane
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joeadmin
2012-04-30 19:07:16 UTC
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joeadmin [http://community.zenoss.org/people/joeadmin] created the discussion

"Re: Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66151#66151

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Thanks Jane for your reply.
I built this on Ubuntu 10.04 with a by the book install I used
wget http://downloads.sourceforge.net/zenoss/zenoss-stack_3.0.1_i386.deb
then dpkg -i zen*.deb

Immediately after install it looked like everything worked great. I loaded a few machines to see if things were ok and all looked good. It was time to add Zenpacks. This failed no matter what. GUI or Cmd line. It was then that I started looking around and found that the directory structure was differnet than I was used to and that there was no ZenPacks Dir.
I will look around some more but I may just rebuild it
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joeadmin
2012-04-30 20:29:08 UTC
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joeadmin [http://community.zenoss.org/people/joeadmin] created the discussion

"Re: Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66153#66153

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Wow Imust have something crazy goin on in this box. My old zenoss setup which is still up and running has a directory structure like this. /usr/local/zenoss/ and all the zenoss files sit in that folder.

I tried a different install of zenoss and this time I used the .bin install. Before I started I deleted the previous zenoss install directory. So I did the install and went to see what directories it installed.

and

Note that there is no ZenPacks Dir.
I tried to load a simple portlet Zenpack and it gave no report of success or failure

What on earth did I mess up. I have been using Zenos for years but this is a new version. Does it come "out of the box" with this structure and no Zenpack DIrectory?


Confused.

I will blow the box up and do a clean istall of everything.
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joeadmin
2012-05-01 01:14:02 UTC
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joeadmin [http://community.zenoss.org/people/joeadmin] created the discussion

"Re: Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66158#66158

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Very confused. Was the location of ZenPacks changed in Ver 3.2? I have no Zenpacks directory. When I try to load very simple zenpacks they shoe no success or failure and they do not show up in the zenpack screen. I can, however find them in the Products directory?????

I have rebuilt several times and always get the same deal. I am using a miminal Ubuntu 10.4 install and A Zenoss.bin

Seems a lot different than my 2.51 tarball install. The zenpacks just are not loading for me.

A echo $ZENHOME returns /usr/local/zenoss/zenoss

Obviously I am screwing this up.
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jmp242
2012-05-01 11:54:23 UTC
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jmp242 [http://community.zenoss.org/people/jmp242] created the discussion

"Re: Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66160#66160

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I can't really help with Ubuntu. I'd install a Scientific Linux or CentOS 5 install, and use the RPMs. Those seem to work most consistently. Also, it may be some time before v4 supports Ubuntu, so if you'll want to upgrade to that, you may want to look at EL5 or EL6... In fact, if you can wait a few months, you might at this point consider skipping v3 all together...

--
James Pulver
ZCA Member
LEPP Computer Group
Cornell University
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joeadmin
2012-05-02 13:42:19 UTC
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joeadmin [http://community.zenoss.org/people/joeadmin] created the discussion

"Re: Fresh install 3.2 Zenpacks will not install"

To view the discussion, visit: http://community.zenoss.org/message/66174#66174

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Thanks James,
I have been using Ubuntu server for a couple of years and I can't even remember why I started using Ubuntu. Well today I scrapped it al and loaded Centos5 and the RPM and it worked fine.

Thanks again. Seems like fewer conf issues with Centos.
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