zenasavpn localhost heartbeat failure

[ryanl]

ryanl [http://community.zenoss.org/people/ryanl] created the discussion

"zenasavpn localhost heartbeat failure"

To view the discussion, visit: http://community.zenoss.org/message/63692#63692

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I have recently added two Cisco ASA VPN devices to my ZenOSS installation, installed the zenpack which corresponds to these
devices (ZenPacks.community.CiscoASAVPN-1.1.egg). Had to drop the -py2.4 to get the installation to work properly.

However even after all requirements are met (zenpack installed, devices added to correct device group) i'm still getting events
complaining that the SNMP agent on the device is down. Which it isn't as I can snmpwalk the device with no problems.

Now in order to avoid this I moved the ASA devices to another group and removed all template bindings expect the default device
template. This seems to make ZenOSS happy. At least about the SNMP agent event notices. Once these devices are placed in
another group then I start to get proper readings from the devices' interfaces and graphing information is working fine.

After uninstalling the zenpack and moving the devices to another group I start to get a really weird looking event notication. The
envent complains about a "localhost zenasavpn heartbeat failure" on the component zenasavpn.

I have been using ZenOSS for a while now, however this has me stumped. Plus I don't have time to dive into this and find the
root of the cause.

Please any assistance would be greatly appreciated.


| Zenoss (http://www.zenoss.com/) | Zenoss 3.1.0 |
| OS (http://www.tldp.org/) | Linux (x86_64) 2.6.32 (Linux cr1-redzen001 2.6.32-21-server #32-Ubuntu SMP Fri Apr 16 09:17:34 UTC 2010 x86_64) |
| Zope (http://www.zope.org/) | Zope 2.12.1 |
| Python (http://www.python.org/) | Python 2.6.2 |
| Database (http://www.mysql.com/) | MySQL 5.0.45 (Ver 5.0.45) |
| RRD (http://oss.oetiker.ch/rrdtool) | RRDtool 1.3.9 |
| Twisted (http://twistedmatrix.com/trac) | Twisted 8.1.0 |
| NetSnmp (http://net-snmp.sourceforge.net/) | NetSnmp 5.4.1 |
| PyNetSnmp (http://www.zenoss.com/) | PyNetSnmp 0.28.14 |
| WMI (http://www.zenoss.com/) | Wmi 1.3.13 |
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[jmp242]

jmp242 [http://community.zenoss.org/people/jmp242] created the discussion

"Re: zenasavpn localhost heartbeat failure"

To view the discussion, visit: http://community.zenoss.org/message/63698#63698

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Have you tried clearing all the heartbeats...?

--
James Pulver
ZCA Member
LEPP Computer Group
Cornell University
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[ryanl]

ryanl [http://community.zenoss.org/people/ryanl] created the discussion

"Re: zenasavpn localhost heartbeat failure"

To view the discussion, visit: http://community.zenoss.org/message/63715#63715

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Have done that but unfortunately no luck :(

I have noticed that ZenOSS will sometime keep an event even after it has been resolved.
On a few occations this trick has worked great to clear false positives, however not in this case.

I have check the load on the server using the *top* utility, didn't notice any serious strain on the
server. Well no more than usual. When I get heartbeat event messages about localhost they
normally resolve themselves pretty quick.

I will have to dive into the log files to see if ZenOSS is actually spitting out any messages that
can at least point me in the right direction. When I have time that is ;)

Cheers
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[ryanl]

ryanl [http://community.zenoss.org/people/ryanl] created the discussion

"Re: zenasavpn localhost heartbeat failure"

To view the discussion, visit: http://community.zenoss.org/message/63732#63732

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Okay looks like you where on the right track http://community.zenoss.org/people/jmp242 jmp242, found this article to back your claim and it worked
a treat :D . Feel a little silly now but at least the issue is resolved.
http://community.zenoss.org/thread/15352 http://community.zenoss.org/thread/15352

If anyone has any info on why or how this was caused I would greatly appreaciate that.

Cheers
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