Issues Monitoring Linux Server

[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

"Issues Monitoring Linux Server"

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I am adding a Linux server to monitor with Zenoss. It adds properly but I get this regarding SNMP: INFO zen.ZenDisc: SNMP monitoring off for Linuxserver. I am assuming it is never monitoring due to this error but from the linux machine itself I test snmp successfully and can snmpwalk from the Zenoss server to the server successfully. I am complete beginner when it comes to Zenoss and despite reading most of the documentation and some forum posts I am still having issues finding a resolution.

Any help is appreciated.
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

"Re: Issues Monitoring Linux Server"

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Okay, I got it to the point where it shows the components. Under the disk however it reads 0% used and 0% utilized. It does show the different mount points though.

Thanks!
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[nozen]

nozen [http://community.zenoss.org/people/nozen] created the discussion

"Re: Issues Monitoring Linux Server"

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have you left it for i while.

those fields don't update automatically...usually around 15 minutes after you'll that data come through.

which version of linux?

when you snmp walk the linux server do you see the disk stats?

cheers
      nozen
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[rhubarb]

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Well I've left it overnight and still no change.

Linux version 2.6.28-19-generic  #66-Ubuntu

I am not sure what MIB I'm looking for but I see several of the following that seem related:


HOST-RESOURCES-MIB::hrStorageType.1 = OID: HOST-RESOURCES-TYPES::hrStorageRam
HOST-RESOURCES-MIB::hrStorageType.3 = OID: HOST-RESOURCES-TYPES::hrStorageVirtualMemory
HOST-RESOURCES-MIB::hrStorageType.6 = OID: HOST-RESOURCES-TYPES::hrStorageOther
HOST-RESOURCES-MIB::hrStorageType.7 = OID: HOST-RESOURCES-TYPES::hrStorageOther
HOST-RESOURCES-MIB::hrStorageType.8 = OID: HOST-RESOURCES-TYPES::hrStorageOther
HOST-RESOURCES-MIB::hrStorageType.10 = OID: HOST-RESOURCES-TYPES::hrStorageVirtualMemory
HOST-RESOURCES-MIB::hrStorageType.31 = OID: HOST-RESOURCES-TYPES::hrStorageFixedDisk
HOST-RESOURCES-MIB::hrStorageType.32 = OID: HOST-RESOURCES-TYPES::hrStorageFixedDisk
HOST-RESOURCES-MIB::hrStorageType.33 = OID: HOST-RESOURCES-TYPES::hrStorageFixedDisk
HOST-RESOURCES-MIB::hrStorageDescr.31 = STRING: /
HOST-RESOURCES-MIB::hrStorageDescr.32 = STRING: /sys/fs/fuse/connections
HOST-RESOURCES-MIB::hrStorageDescr.33 = STRING: /mnt/olddisk
HOST-RESOURCES-MIB::hrStorageSize.1 = INTEGER: 1572616
HOST-RESOURCES-MIB::hrStorageSize.3 = INTEGER: 2279436
HOST-RESOURCES-MIB::hrStorageSize.6 = INTEGER: 154152
HOST-RESOURCES-MIB::hrStorageSize.7 = INTEGER: 883492
HOST-RESOURCES-MIB::hrStorageSize.8 = INTEGER: 0
HOST-RESOURCES-MIB::hrStorageSize.10 = INTEGER: 706820
HOST-RESOURCES-MIB::hrStorageSize.31 = INTEGER: 3696170
HOST-RESOURCES-MIB::hrStorageSize.32 = INTEGER: 0
HOST-RESOURCES-MIB::hrStorageSize.33 = INTEGER: 1474531
HOST-RESOURCES-MIB::hrStorageUsed.1 = INTEGER: 1541252
HOST-RESOURCES-MIB::hrStorageUsed.3 = INTEGER: 1541252
HOST-RESOURCES-MIB::hrStorageUsed.10 = INTEGER: 0
HOST-RESOURCES-MIB::hrStorageUsed.31 = INTEGER: 2563769
HOST-RESOURCES-MIB::hrStorageUsed.32 = INTEGER: 0
HOST-RESOURCES-MIB::hrStorageUsed.33 = INTEGER: 588686
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[luizzmizz]

luizzmizz [http://community.zenoss.org/people/luizzmizz] created the discussion

"Re: Issues Monitoring Linux Server"

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Hi!

Could you try to run on the server, as zenoss user, the next command?

*zenperfsnmp run -v10 -d <devicename>*

Every SNMP data retrieval shows a line like the next:
2012-01-05 08:59:59,284 DEBUG zen.RRDUtil: /opt/zenoss/perf/Devices/<devicename>/os/filesystems/-/usedBlocks_usedBlocks.rrd: 1444020.0

If you don't find a line related to filesystems, could you post the output of the command?

Hope it helps!
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

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The results of the command are below.


[***@zenoss bin]$ zenperfsnmp run -v10 -d app3

2012-01-05 09:33:47,749 INFO zen.zenperfsnmp: Initializing daemon...
2012-01-05 09:33:47,753 DEBUG zen.zenperfsnmp: Starting PBDaemon initialization
2012-01-05 09:33:47,753 INFO zen.zenperfsnmp: Connecting to localhost:8789
2012-01-05 09:33:47,754 DEBUG zen.zenperfsnmp: Logging in as admin
2012-01-05 09:33:47,760 INFO zen.zenperfsnmp: Connected to ZenHub
2012-01-05 09:33:47,760 DEBUG zen.zenperfsnmp: Setting up initial services: EventService, SnmpPerfConfig
2012-01-05 09:33:47,760 DEBUG zen.zenperfsnmp: Chaining getInitialServices with d2
2012-01-05 09:33:47,761 DEBUG zen.zenperfsnmp: Loaded service EventService from zenhub
2012-01-05 09:33:47,762 DEBUG zen.zenperfsnmp: Loaded service SnmpPerfConfig from zenhub
2012-01-05 09:33:47,762 DEBUG zen.zenperfsnmp: Queueing event {'severity': 0, 'component': 'zenperfsnmp', 'agent': 'zenperfsnmp', 'summary': 'started', 'manager': 'zenoss.ecosys.local', 'device': 'localhost', 'eventClass': '/App/Start', 'monitor': 'localhost'}
2012-01-05 09:33:47,762 DEBUG zen.zenperfsnmp: Total of 1 queued events
2012-01-05 09:33:47,762 DEBUG zen.zenperfsnmp: Calling connected.
2012-01-05 09:33:47,762 DEBUG zen.zenperfsnmp: Connected to zenhub
2012-01-05 09:33:47,762 INFO zen.zenperfsnmp: Fetching property items...
2012-01-05 09:33:47,769 DEBUG zen.zenperfsnmp: Updated configCycleInterval config to 360
2012-01-05 09:33:47,769 INFO zen.zenperfsnmp: Getting threshold classes...
2012-01-05 09:33:47,773 DEBUG zen.zenperfsnmp: Loading classes ['Products.ZenModel.MinMaxThreshold']
2012-01-05 09:33:47,773 INFO zen.zenperfsnmp: Fetching configs for ['app3']...
2012-01-05 09:33:47,776 INFO zen.zenperfsnmp: Fetching default RRDCreateCommand...
2012-01-05 09:33:47,776 INFO zen.zenperfsnmp: Getting collector thresholds...
2012-01-05 09:33:47,783 DEBUG zen.thresholds: Updating threshold ('high event queue', ('localhost', ''))
2012-01-05 09:33:47,784 DEBUG zen.thresholds: Updating threshold ('zenmodeler cycle time', ('localhost', ''))
2012-01-05 09:33:47,784 DEBUG zen.thresholds: Updating threshold ('zenperfsnmp cycle time', ('localhost', ''))
2012-01-05 09:33:47,784 DEBUG zen.thresholds: Updating threshold ('zenping cycle time', ('localhost', ''))
2012-01-05 09:33:47,784 DEBUG zen.thresholds: Updating threshold ('zenprocess cycle time', ('localhost', ''))
2012-01-05 09:33:47,784 INFO zen.zenperfsnmp: Fetching SNMP status...
2012-01-05 09:33:47,786 INFO zen.zenperfsnmp: Initiating incremental device load
2012-01-05 09:33:47,786 DEBUG zen.zenperfsnmp: Fetching configs for 0 devices
2012-01-05 09:33:47,786 DEBUG zen.zenperfsnmp: Finished fetching configs for 0 devices
2012-01-05 09:33:47,786 DEBUG zen.zenperfsnmp: Gathering performance data for app3
2012-01-05 09:33:47,786 INFO zen.zenperfsnmp: Configured 0 of 0 devices
2012-01-05 09:33:47,787 DEBUG zen.zenperfsnmp: Getting device ping issues
2012-01-05 09:33:47,802 DEBUG zen.zenperfsnmp: unresponsive devices: [omitted list of devices]
2012-01-05 09:33:47,802 DEBUG zen.zenperfsnmp: Sent a 'stop' event
2012-01-05 09:33:47,802 INFO zen.zenperfsnmp: success:0 fail:0 pending:0 todo:0
2012-01-05 09:33:47,802 INFO zen.zenperfsnmp: ******** Cycle completed ********
2012-01-05 09:33:47,802 INFO zen.zenperfsnmp: Sent 0 OID requests
2012-01-05 09:33:47,803 INFO zen.zenperfsnmp: Queried 0 devices
2012-01-05 09:33:47,803 INFO zen.zenperfsnmp:   0 in queue still unqueried
2012-01-05 09:33:47,803 INFO zen.zenperfsnmp:   Successes: 0  Failures: 0  Not reporting: 0
2012-01-05 09:33:47,803 INFO zen.zenperfsnmp: Waited on 0 queries from previous cycles.
2012-01-05 09:33:47,803 INFO zen.zenperfsnmp:   Successes: 0  Failures: 0  Not reporting: 0
2012-01-05 09:33:47,803 INFO zen.zenperfsnmp: Cycle lasted 0.00 seconds
2012-01-05 09:33:47,804 INFO zen.zenperfsnmp: *********************************
2012-01-05 09:33:47,804 DEBUG zen.thresholds: Checking value 3.21865081787e-05 on Daemons/localhost/zenperfsnmp_cycleTime
2012-01-05 09:33:47,805 DEBUG zen.MinMaxCheck: Checking zenperfsnmp_cycleTime 3.21865081787e-05 against min None and max 240.0
2012-01-05 09:33:47,805 DEBUG zen.zenperfsnmp: Queueing event {'manager': 'zenoss.ecosys.local', 'eventKey': 'zenperfsnmp cycle time', 'device': 'localhost', 'eventClass': '/Perf/Snmp', 'summary': 'threshold of zenperfsnmp cycle time restored: current value 0.00', 'component': '', 'monitor': 'localhost', 'agent': 'zenperfsnmp', 'severity': 0}
2012-01-05 09:33:47,805 DEBUG zen.zenperfsnmp: Total of 1 queued events
2012-01-05 09:33:47,806 DEBUG zen.zenperfsnmp: stop() called when not running
2012-01-05 09:33:47,806 INFO zen.zenperfsnmp: Daemon zenperfsnmp shutting down
2012-01-05 09:33:47,806 DEBUG zen.zenperfsnmp: Removing service EventService
2012-01-05 09:33:47,806 DEBUG zen.zenperfsnmp: Removing service SnmpPerfConfig
[***@zenoss bin]$

Doesn't seem like it did anything. Very odd but maybe I don't see something.

Thanks.
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[luizzmizz]

luizzmizz [http://community.zenoss.org/people/luizzmizz] created the discussion

"Re: Issues Monitoring Linux Server"

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Several checks:

- On this command, are you correctly specifying the device name as the devicename, not the +title+ of the device?
- Is the device allocated in a customized device class organizer? In that case, are there monitoring templates associated to the organizer? (in case it's not, you can override/copy templates from other organizers to your new organizer, on advanced/Monitoring Templates)
- Is the device in a production state?
- Is the zProductionThreshold value other than 300 on the device class organizer containing the device?

  You say your device shows components, so Zenoss is able to talk via SNMP to the device. Communication ZenossSNMP-Device is granted.

  If the device is correctly specified on your command, then there are two possibilities:
     1- Your device is listed in "2012-01-05 09:33:47,802 DEBUG zen.zenperfsnmp: unresponsive devices: [omitted list of devices]"
     2- Your device does not have any template associated, so... there are no SNMP queries to ask to that device.

Keep me posted! :)
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

"Re: Issues Monitoring Linux Server"

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Thanks for the follow-up.

- The command I am running is against the actual hostname of the machine.
- I am not sure what you mean by this. I have two monitoring templates assigned to thsi device. (Device (/Server/Linux) and FileSystem (/Server/Linux).
-Yes it is in production state.
-zProductionThreshold value is 300.

Yes I see several components: IP Services, Network Routes, Interfaces, etc.
1. The device is not listed in that list of omitted devices.
2. As above, there are two templates associated with the device.

Hope this helps shed some light.

Thanks again!
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[luizzmizz]

luizzmizz [http://community.zenoss.org/people/luizzmizz] created the discussion

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The actual hostname is not necessarily the id... If you get into the device via web interface, on the url you will see the id of it just after "devices/"... If the id and the hostname are the same then the zenperfsnmp call is correct and some other thing should be wrong.

About template, im not sure if i got it right, but i understood you meant the template is shown on the device details (left panel once you've clicked on the device). Well, it shouldn't.
Only in that case, i would unassociate (delete) the template Filesystem from the device and make sure Filesystem is applied to its deviceclass organizer. It should be shown with an asterisk icon, as a Component template.

were u using a custom organizer? If that's the case, could you also try to move the device to a standard organizer (server/linux) and try again (with zenperfsnmp you see instantly if it works, rather than waiting some cycles for its data to get graphed on the UI)

If we don't get it working, we could meet at Irc sometime and have a better look at it.


Bye!
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[dhopp]

dhopp [http://community.zenoss.org/people/dhopp] created the discussion

"Re: Issues Monitoring Linux Server"

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rhubarb -

Your debug output has:

2012-01-05 09:33:47,786 DEBUG zen.zenperfsnmp: Fetching configs for 0 devices

My guess is that 'app3' is not the devicename that zenoss is using.  When you are looking at the device in the URL of your browser you will see '/zport/dmd/Devices/Server/Linux/mydevicename'

That is the devicename you have to give zenperfsnmp when running it from the command line.  Can you verify you are using the right device name and rerun zenperfsnmp run -v10?

I'm not sure if you renamed the device after loading it into Zenoss, but when renaming a device use the "Rename Device" option that is in the gear menu in the lower left of the screen.  Simply changing the device name on the overview screen does not change the device name as Zenoss uses it but simply changes what the UI shows.

--Dennis
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[luizzmizz]

luizzmizz [http://community.zenoss.org/people/luizzmizz] created the discussion

"Re: Issues Monitoring Linux Server"

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rhubarb... any advance on the issue?
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

"Re: Issues Monitoring Linux Server"

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Dennis,

'/zport/dmd/Devices/Server/Linux/mydevicename' reads '/zport/dmd/Devices/Server/Linux/devices/App3'

I named the server APP3 when I first added the device but the server's hostname is APP3 and I named it the same way. I ran zenperfsnmp run -v10 - what am I looking for after I run that command?
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

"Re: Issues Monitoring Linux Server"

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In other news, I've added File System monitoring for a Windows server and the same thing happens. The Used/Free/Util is at 0.000.


Loading Image... Loading Image...
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[luizzmizz]

luizzmizz [http://community.zenoss.org/people/luizzmizz] created the discussion

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Hi, rhubarb,

    did you read my last post? I would answer the same here and saw no replies to my questions...
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

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Luizzmizz -

Not sure which post you are referring to but I think I'm responding to the right one.

This is not an issue of hostname vs device name. It happens on every Linux and Windows machine I am monitoring and I have confirmed this is not it. 

I see the Monitoring Template once I click on a device. I select a Windows server under Monitoring Template I see Device (/Server/Windows) as that is the template binded to the device.

I am not using a customer organizer and I'm not sure I know what that is but it sounds like "standard organizer" is "monitoring template"
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

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Still no solution. Can anyone help?
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

"Re: Issues Monitoring Linux Server"

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Does anyone know if there is a way to reset monitoring templates to factory default? Is the data source to monitor disk space for windows default in the /Server/Windows monitoring template?
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[mwcotton]

mwcotton [http://community.zenoss.org/people/mwcotton] created the discussion

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This: *zen.ZenDisc: SNMP monitoring off for Linuxserver* message means the zproperty named : *zSnmpMonitorIgnore* on the device is set to true.
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[rhubarb]

rhubarb [http://community.zenoss.org/people/rhubarb] created the discussion

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mwcotton,

That is correct, but was resolved by my second post. I have included a screenshot of the issue below.
Loading Image... Loading Image...

As you can see the Used Bytes, Free Bytes, and % Util is 0.00B and Unknown respectively. I am going to test to see if the thresholds work at all and if it will still notify me despite this.

Thanks
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[mwcotton]

mwcotton [http://community.zenoss.org/people/mwcotton] created the discussion

"Re: Issues Monitoring Linux Server"

To view the discussion, visit: http://community.zenoss.org/message/63652#63652

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maybe dumb question, but is the zenperfsnmp daemon running?
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