Discussion:
the components not display
dhc wen
2012-11-26 06:59:23 UTC
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dhc wen [http://community.zenoss.org/people/dhcwenora] created the discussion

"the components not display"

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I have installed the zenoss3.X,when add devices,I find the following problem:
in the collector server, when we click devices,we can find components ,which include IP service,interface,filesystems...
but when we click another device,which I added by manully.
I cannot find the componets(see no_component_display.jpg);

would you please tell me why and how can i resole this problem;
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hydruid
2012-11-26 16:05:53 UTC
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hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: the components not display"

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Hello,

I highly recommend that you use Zenoss 4.2 instead....

It appears that Zenoss was unable to "model" your device. That can happen when it's something exotic or possibly SNMP access has been restricted to only the most basic information.

Open that device, click on tools, and then do a snmpwalk.....does it work?

Hydruid
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dhc wen
2012-11-27 02:02:06 UTC
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dhc wen [http://community.zenoss.org/people/dhcwenora] created the discussion

"Re: the components not display"

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hello

the snmpwakl can work,the message as follow:
==== Tylcs1 ====
snmpwalk -v2c -cpublic 10.1.13.178 system
SNMPv2-MIB::sysDescr.0 = STRING: Linux Tylcs1 2.6.18-238.el5 #1 SMP Sun Dec 19 14:22:44 EST 2010 x86_64
SNMPv2-MIB::sysObjectID.0 = OID: NET-SNMP-MIB::netSnmpAgentOIDs.10
DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (58450081) 6 days, 18:21:40.81
SNMPv2-MIB::sysContact.0 = STRING: Root (configure /etc/snmp/snmp.local.conf)
SNMPv2-MIB::sysName.0 = STRING: Tylcs1
SNMPv2-MIB::sysLocation.0 = STRING: Unknown (edit /etc/snmp/snmpd.conf)
SNMPv2-MIB::sysORLastChange.0 = Timeticks: (5) 0:00:00.05
SNMPv2-MIB::sysORID.1 = OID: SNMPv2-MIB::snmpMIB
SNMPv2-MIB::sysORID.2 = OID: TCP-MIB::tcpMIB
SNMPv2-MIB::sysORID.3 = OID: IP-MIB::ip
SNMPv2-MIB::sysORID.4 = OID: UDP-MIB::udpMIB
SNMPv2-MIB::sysORID.5 = OID: SNMP-VIEW-BASED-ACM-MIB::vacmBasicGroup
SNMPv2-MIB::sysORID.6 = OID: SNMP-FRAMEWORK-MIB::snmpFrameworkMIBCompliance
SNMPv2-MIB::sysORID.7 = OID: SNMP-MPD-MIB::snmpMPDCompliance
SNMPv2-MIB::sysORID.8 = OID: SNMP-USER-BASED-SM-MIB::usmMIBCompliance
SNMPv2-MIB::sysORDescr.1 = STRING: The MIB module for SNMPv2 entities
SNMPv2-MIB::sysORDescr.2 = STRING: The MIB module for managing TCP implementations
SNMPv2-MIB::sysORDescr.3 = STRING: The MIB module for managing IP and ICMP implementations
SNMPv2-MIB::sysORDescr.4 = STRING: The MIB module for managing UDP implementations
SNMPv2-MIB::sysORDescr.5 = STRING: View-based Access Control Model for SNMP.
SNMPv2-MIB::sysORDescr.6 = STRING: The SNMP Management Architecture MIB.
SNMPv2-MIB::sysORDescr.7 = STRING: The MIB for Message Processing and Dispatching.
SNMPv2-MIB::sysORDescr.8 = STRING: The management information definitions for the SNMP User-based Security Model.
SNMPv2-MIB::sysORUpTime.1 = Timeticks: (4) 0:00:00.04
SNMPv2-MIB::sysORUpTime.2 = Timeticks: (4) 0:00:00.04
SNMPv2-MIB::sysORUpTime.3 = Timeticks: (4) 0:00:00.04
SNMPv2-MIB::sysORUpTime.4 = Timeticks: (4) 0:00:00.04
SNMPv2-MIB::sysORUpTime.5 = Timeticks: (4) 0:00:00.04
SNMPv2-MIB::sysORUpTime.6 = Timeticks: (5) 0:00:00.05
SNMPv2-MIB::sysORUpTime.7 = Timeticks: (5) 0:00:00.05
SNMPv2-MIB::sysORUpTime.8 = Timeticks: (5) 0:00:00.05


the model info as follow:

2012-11-27 10:02:13,027 INFO zen.ZenModeler: Connecting to localhost:8789
2012-11-27 10:02:13,035 INFO zen.ZenModeler: Connected to ZenHub
2012-11-27 10:02:13,065 INFO zen.ZenModeler: Collecting for device 10.1.13.178
2012-11-27 10:02:13,130 INFO zen.ZenModeler: No WMI plugins found for 10.1.13.178
2012-11-27 10:02:13,137 INFO zen.ZenModeler: No Python plugins found for 10.1.13.178
2012-11-27 10:02:13,141 INFO zen.ZenModeler: No command plugins found for 10.1.13.178
2012-11-27 10:02:13,149 INFO zen.ZenModeler: SNMP collection device 10.1.13.178
2012-11-27 10:02:13,149 INFO zen.ZenModeler: plugins: zenoss.snmp.NewDeviceMap, zenoss.snmp.DeviceMap, zenoss.snmp.InterfaceMap, zenoss.snmp.RouteMap, zenoss.snmp.IpServiceMap, zenoss.snmp.HRFileSystemMap, zenoss.snmp.HRSWRunMap, zenoss.snmp.CpuMap
2012-11-27 10:02:13,238 INFO zen.ZenModeler: No portscan plugins found for 10.1.13.178
2012-11-27 10:02:13,305 INFO zen.SnmpClient: snmp client finished collection for 10.1.13.178
2012-11-27 10:02:13,306 INFO zen.ZenModeler: Processing zenoss.snmp.NewDeviceMap for device 10.1.13.178
2012-11-27 10:02:13,307 INFO zen.ZenModeler: processing zenoss.snmp.DeviceMap for device 10.1.13.178
2012-11-27 10:02:13,308 INFO zen.ZenModeler: Modeler zenoss.snmp.InterfaceMap processing data for device 10.1.13.178
2012-11-27 10:02:13,308 WARNING zen.ZenModeler: Unable to get data for 10.1.13.178 from either ipAddrTable or ipNetToMediaTable
2012-11-27 10:02:13,309 INFO zen.ZenModeler: processing zenoss.snmp.RouteMap for device 10.1.13.178
2012-11-27 10:02:13,309 INFO zen.ZenModeler: processing zenoss.snmp.IpServiceMap for device 10.1.13.178
2012-11-27 10:02:13,310 INFO zen.ZenModeler: Modeler zenoss.snmp.HRFileSystemMap processing data for device 10.1.13.178
2012-11-27 10:02:13,310 INFO zen.ZenModeler: Processing zenoss.snmp.HRSWRunMap for device 10.1.13.178
2012-11-27 10:02:13,311 WARNING zen.ZenModeler: No process information from hrSWRunEntry .1.3.6.1.2.1.25.4.2.1
2012-11-27 10:02:13,311 INFO zen.ZenModeler: processing zenoss.snmp.CpuMap for device 10.1.13.178
2012-11-27 10:02:13,324 INFO zen.ZenModeler: No change in configuration detected
2012-11-27 10:02:13,426 INFO zen.ZenModeler: Scan time: 0.36 seconds
2012-11-27 10:02:13,432 INFO zen.ZenModeler: Daemon ZenModeler shutting down
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hydruid
2012-11-27 12:13:10 UTC
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hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: the components not display"

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It looks like the modeler had issues collecting the interface data. What
Linux distro is Tylcs1?
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