Discussion:
Zeneventserver fails to start
Luis Alfredo Barbosa
2012-08-21 14:43:31 UTC
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Luis Alfredo Barbosa [http://community.zenoss.org/people/labcc] created the discussion

"Zeneventserver fails to start"

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I am using Zenoss 4.2, and I'm having problems to start zenenventserver :

Daemon: zeneventserver starting...
Waiting for zeneventserver to start....................................................................................................................................................................................
zeneventserver failed to start within 180 seconds.
Please check the following log file for more details:
  /opt/zenoss/log/zeneventserver.log
Daemon: zopectl .
daemon process started, pid=11049
Daemon: zenhub starting...
Daemon: zenjobs starting...
Daemon: zeneventd starting...
Daemon: zenping starting...
Daemon: zensyslog starting...
Daemon: zenstatus starting...
Daemon: zenactiond starting...
Daemon: zentrap starting...
Daemon: zenmodeler starting...
Daemon: zenperfsnmp starting...
Daemon: zencommand starting...
Daemon: zenprocess starting...
Daemon: zenrrdcached starting...

Conteúdo do zeneventserver.log :

2012-08-21T11:35:03.786 [Thread-2] INFO  org.zenoss.zep.impl.Application - Scheduled tasks finished
2012-08-21T11:35:03.790 [INDEXER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.EventIndexerImpl - Indexing thread stopped for: event_summary
2012-08-21T11:35:04.143 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.EventIndexRebuilderImpl - Index rebuilding thread stopped for: event_summary
2012-08-21T11:35:04.145 [INDEXER_EVENT_ARCHIVE] INFO  org.zenoss.zep.index.impl.EventIndexerImpl - Indexing thread stopped for: event_archive
2012-08-21T11:35:04.166 [INDEX_REBUILDER_EVENT_ARCHIVE] INFO  org.zenoss.zep.index.impl.EventIndexRebuilderImpl - Index rebuilding thread stopped for: event_archive
2012-08-21T11:35:04.168 [Thread-2] INFO  org.zenoss.amqp.AmqpConnectionManager - Unknown listener: e5c70af9-2b81-4687-a73b-f4fbf5686f12
2012-08-21T11:35:04.168 [Thread-2] INFO  org.zenoss.amqp.AmqpConnectionManager - Unknown listener: 3c1d703d-6974-4df8-95d3-407e9896ee3b
2012-08-21T11:35:04.168 [Thread-2] INFO  org.zenoss.amqp.AmqpConnectionManager - Unknown listener: 1739d193-6ad9-40be-817f-c0882dbef0ba
2012-08-21T11:35:04.169 [Thread-2] INFO  org.zenoss.amqp.AmqpConnectionManager - Unknown listener: 809a7040-ab02-4b7d-b928-e2a8f1460514
2012-08-21T11:35:04.169 [Thread-2] INFO  org.zenoss.amqp.AmqpConnectionManager - Unknown listener: dc379588-9f3b-4c52-b493-af25c4e2f620
2012-08-21T11:35:04.169 [Thread-2] INFO  org.zenoss.amqp.AmqpConnectionManager - Shutting down...
2012-08-21T11:35:06.894 [Thread-2] INFO  org.zenoss.zep.impl.PluginServiceImpl - Stopping plug-in: TriggerPlugin
2012-08-21T11:35:06.897 [Thread-2] INFO  org.zenoss.zep.impl.PluginServiceImpl - Stopping plug-in: EventFanOutPlugin
2012-08-21T11:35:06.974 [Thread-2] INFO  org.zenoss.zep.impl.PluginServiceImpl - Shutdown plug-ins
2012-08-21T11:36:29.160 [main] INFO  org.zenoss.zep.dao.ConfigDao - Maximum archive days: 1000
2012-08-21T11:36:31.074 [main] INFO  org.zenoss.zep.impl.PluginServiceImpl - No external plug-ins found.
2012-08-21T11:36:32.120 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.EventIndexRebuilderImpl - Index rebuilding thread started for: event_summary
2012-08-21T11:36:32.135 [INDEX_REBUILDER_EVENT_ARCHIVE] INFO  org.zenoss.zep.index.impl.EventIndexRebuilderImpl - Index rebuilding thread started for: event_archive
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.location (PATH)
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.device_class (PATH)
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.priority (INTEGER)
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.systems (PATH)
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.groups (PATH)
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.production_state (INTEGER)
2012-08-21T11:36:32.464 [INDEX_REBUILDER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.IndexedDetailsConfigurationImpl - Indexed event detail: zenoss.device.ip_address (IP_ADDRESS)
2012-08-21T11:36:32.564 [INDEXER_EVENT_ARCHIVE] INFO  org.zenoss.zep.index.impl.EventIndexerImpl - Indexing thread started for: event_archive
2012-08-21T11:36:32.569 [INDEXER_EVENT_SUMMARY] INFO  org.zenoss.zep.index.impl.EventIndexerImpl - Indexing thread started for: event_summary
2012-08-21T11:36:32.767 [AmqpConnectionManager] INFO  org.zenoss.amqp.AmqpConnectionManager - Attempting to connect to message broker at amqp://***@localhost:5672/zenoss
2012-08-21T11:36:33.321 [main] INFO  org.zenoss.zep.impl.PluginServiceImpl - Starting plug-in: TriggerPlugin
2012-08-21T11:36:33.335 [main] INFO  org.zenoss.zep.impl.PluginServiceImpl - Starting plug-in: EventFanOutPlugin
2012-08-21T11:36:33.342 [main] INFO  org.zenoss.zep.impl.PluginServiceImpl - Initialized plug-ins
2012-08-21T11:36:33.343 [main] INFO  org.zenoss.zep.impl.Application - Initializing ZEP
2012-08-21T11:36:33.438 [AmqpConnectionManager] INFO  org.zenoss.amqp.AmqpConnectionManager - Connected to message broker at amqp://***@localhost:5672/zenoss
2012-08-21T11:36:33.622 [main] INFO  org.zenoss.zep.impl.Application - Starting event aging at interval: 60000 milliseconds(s), inclusive severity: false
2012-08-21T11:36:33.624 [main] INFO  org.zenoss.zep.impl.Application - Starting event archiving at interval: 60000 milliseconds(s)
2012-08-21T11:36:33.626 [main] INFO  org.zenoss.zep.impl.Application - Starting database table optimization at interval: 60 minutes(s)
2012-08-21T11:36:33.750 [main] INFO  org.zenoss.zep.impl.Application - Completed ZEP initialization
2012-08-21T11:36:33.779 [zenoss.queues.zep.zenevents] INFO  org.zenoss.amqp.AmqpConnectionManager$QueueWorker - Worker started, consuming messages on queue: zenoss.queues.zep.zenevents
2012-08-21T11:36:33.781 [zenoss.queues.zep.migrated.summary] INFO  org.zenoss.amqp.AmqpConnectionManager$QueueWorker - Worker started, consuming messages on queue: zenoss.queues.zep.migrated.summary
2012-08-21T11:36:33.788 [zenoss.queues.zep.heartbeats] INFO  org.zenoss.amqp.AmqpConnectionManager$QueueWorker - Worker started, consuming messages on queue: zenoss.queues.zep.heartbeats
2012-08-21T11:36:33.789 [zenoss.queues.zep.modelchange] INFO  org.zenoss.amqp.AmqpConnectionManager$QueueWorker - Worker started, consuming messages on queue: zenoss.queues.zep.modelchange
2012-08-21T11:36:33.791 [zenoss.queues.zep.migrated.archive] INFO  org.zenoss.amqp.AmqpConnectionManager$QueueWorker - Worker started, consuming messages on queue: zenoss.queues.zep.migrated.archive
2012-08-21T11:37:33.936 [ZEP_EVENT_ARCHIVE_PURGER] INFO  org.zenoss.zep.index.impl.EventIndexDaoImpl - Purging events older than Wed May 23 11:37:33 BRT 2012

Any help ?
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felipe.castelar
2012-12-12 13:51:28 UTC
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felipe.castelar [http://community.zenoss.org/people/felipe.castelar] created the discussion

"Re: Zeneventserver fails to start"

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Estou com o mesmo problema aqui. Você resolveu?

Same problem here. Have you solved it?
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Philip Warren
2012-12-12 15:27:41 UTC
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Philip Warren [http://community.zenoss.org/people/pwarren] created the discussion

"Re: Zeneventserver fails to start"

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Can you post a snippet of the zeneventserver-stdio-YYYY-MM-DD.log from the last time you tried to start it?

-- Philip
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felipe.castelar
2012-12-12 15:48:21 UTC
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This post might be inappropriate. Click to display it.
Philip Warren
2012-12-12 20:00:20 UTC
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Philip Warren [http://community.zenoss.org/people/pwarren] created the discussion

"Re: Zeneventserver fails to start"

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That log file looks like everything started properly. Can you run the following on your system as the 'zenoss' user and send me the output log?

$ zeneventserver stop
$ ZENOSS_STARTUP_TIMEOUT=10 bash -x zeneventserver start > zeneventserver-startup.log 2>&1

After the command times out (after 10 seconds in this case instead of the default of 180), can you attach to this post a copy of the zeneventserver-startup.log file?

Thanks.

-- Philip
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Philip Warren
2012-12-12 20:04:17 UTC
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Philip Warren [http://community.zenoss.org/people/pwarren] created the discussion

"Re: Zeneventserver fails to start"

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Also can you send the output from running the following command (running as the 'zenoss' user):

$ netstat -lant

-- Philip
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Philip Warren
2012-12-12 20:25:07 UTC
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Philip Warren [http://community.zenoss.org/people/pwarren] created the discussion

"Re: Zeneventserver fails to start"

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As I have examined this a bit more on a test system, I think there is a potential issue in the check for a bound port using 'netstat' in other locales. A fix for the issue is to find this line in $ZENHOME/bin/zeneventserver-functions.sh and change it from:

netstat -lant | awk '$6 ~ /LISTEN/ { print $4 }' | grep "[.:]${port}$" > /dev/null

to:

*LC_ALL=C* netstat -lant | awk '$6 ~ /LISTEN/ { print $4 }' | grep "[.:]${port}$" > /dev/null

-- Philip
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Philip Warren
2012-12-12 20:45:43 UTC
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Philip Warren [http://community.zenoss.org/people/pwarren] created the discussion

"Re: Zeneventserver fails to start"

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I have opened a JIRA issue to track this problem further: http://jira.zenoss.com/jira/browse/ZEN-4696 http://jira.zenoss.com/jira/browse/ZEN-4696

-- Philip
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felipe.castelar
2013-06-27 18:58:53 UTC
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felipe.castelar [http://community.zenoss.org/people/felipe.castelar] created the discussion

"Re: Zeneventserver fails to start"

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That's it! I've changed my location and no more timeout. It would be great, though, if they can make it work to other locales including Brasil!
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PaVan Jakati
2013-05-26 06:28:16 UTC
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PaVan Jakati [http://community.zenoss.org/people/PaVan] created the discussion

"Re: Zeneventserver fails to start"

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HI all ,

I am getting sime weird issue on Zenoss 4.1.1 . Zeneventserver is not running properly .

events.log output :


2013-05-25T23:16:59 INFO extdirect Direct request failed: java.lang.NullPointerException: EventsRouter.query [{'sort': 'firstTime', 'start': 0, 'limit': 200, 'dir': 'ASC', 'params': '{"severity":[5,4,3,2,1,0],"eventState":[0,1,2,3,4,6],"tags":[]}'}]
------
2013-05-25T23:17:00 INFO extdirect Direct request failed: java.lang.NullPointerException: EventsRouter.query [{'sort': 'lastTime', 'start': 0, 'limit': 200, 'dir': 'DESC', 'params': '{"severity":[5],"eventState":[0,1,3,4],"prodState":["1000"],"tags":[]}'}]
------
2013-05-25T23:17:00 INFO extdirect Direct request failed: java.lang.NullPointerException: EventsRouter.query [{'sort': 'firstTime', 'start': 0, 'limit': 200, 'dir': 'ASC', 'params': '{"severity":[5,4,3,2,1,0],"eventState":[0,1,2,3,4,6],"tags":[]}'}]
------
2013-05-25T23:17:02 INFO extdirect Direct request failed: java.lang.NullPointerException: DeviceRouter.getDevices [{'sort': 'name', 'keys': ['name', 'ipAddress', 'uid', 'productionState', 'events', 'ipAddressString'], 'start': 0, 'limit': 100, 'params': '{"productionState":["1000","300"]}', 'dir': 'DESC'}]
------
2013-05-25T23:17:02 INFO extdirect Direct request failed: getInfo() takes at least 2 arguments (2 given): DeviceRouter.getInfo [{'keys': ['events']}]
[***@ep9vmnzen007 ~]$ tail /opt/zenoss/log/event.log
------
2013-05-25T23:17:00 INFO extdirect Direct request failed: java.lang.NullPointerException: EventsRouter.query [{'sort': 'lastTime', 'start': 0, 'limit': 200, 'dir': 'DESC', 'params': '{"severity":[5],"eventState":[0,1,3,4],"prodState":["1000"],"tags":[]}'}]
------
2013-05-25T23:17:00 INFO extdirect Direct request failed: java.lang.NullPointerException: EventsRouter.query [{'sort': 'firstTime', 'start': 0, 'limit': 200, 'dir': 'ASC', 'params': '{"severity":[5,4,3,2,1,0],"eventState":[0,1,2,3,4,6],"tags":[]}'}]
------
2013-05-25T23:17:02 INFO extdirect Direct request failed: java.lang.NullPointerException: DeviceRouter.getDevices [{'sort': 'name', 'keys': ['name', 'ipAddress', 'uid', 'productionState', 'events', 'ipAddressString'], 'start': 0, 'limit': 100, 'params': '{"productionState":["1000","300"]}', 'dir': 'DESC'}]
------
2013-05-25T23:17:02 INFO extdirect Direct request failed: getInfo() takes at least 2 arguments (2 given): DeviceRouter.getInfo [{'keys': ['events']}]
------
2013-05-25T23:17:05 INFO extdirect Direct request failed: java.lang.NullPointerException: EventsRouter.query [{'sort': 'lastTime', 'start': 0, 'limit': 200, 'dir': 'DESC', 'params': '{"severity":[5],"eventState":[0,1,3,4],"prodState":["1000"],"tags":[]}'}]


zeneventserver.log Output :

at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:83) ~[spring-jdbc
-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:80) ~[spring-jdbc
-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:80) ~[spring-jdbc
-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:602) ~[spring-jdbc-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:636) ~[spring-jdbc-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:661) ~[spring-jdbc-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.core.JdbcTemplate.query(JdbcTemplate.java:701) ~[spring-jdbc-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate.query(NamedParameterJdbcTemplate.java:165) ~[spring-jdbc-3.0.5.RELEASE.jar:
3.0.5.RELEASE]
        at org.springframework.jdbc.core.namedparam.NamedParameterJdbcTemplate.query(NamedParameterJdbcTemplate.java:171) ~[spring-jdbc-3.0.5.RELEASE.jar:
3.0.5.RELEASE]
        at org.springframework.jdbc.core.simple.SimpleJdbcTemplate.query(SimpleJdbcTemplate.java:178) ~[spring-jdbc-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.zenoss.zep.dao.impl.EventIndexQueueDaoImpl.indexEvents(EventIndexQueueDaoImpl.java:81) ~[zep-core-1.1.jar:na]
        at sun.reflect.GeneratedMethodAccessor57.invoke(Unknown Source) ~[na:na]
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[na:1.6.0_24]
        at java.lang.reflect.Method.invoke(Unknown Source) ~[na:1.6.0_24]
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309) ~[spring-aop-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) ~[spring-aop-3.0.5.RELEASE.ja
r:3.0.5.RELEASE]
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) ~[spring-aop-3.0.5.RELEASE.jar:3.0.5.
RELEASE]
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110) ~[spring-tx-3.0.5.RELEASE.jar:3.0.5.
RELEASE]
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) ~[spring-aop-3.0.5.RELEASE.jar:3.0.5.
RELEASE]
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) ~[spring-aop-3.0.5.RELEASE.jar:3.0.5.RELEASE]
        at $Proxy31.indexEvents(Unknown Source) ~[na:na]
        at org.zenoss.zep.index.impl.EventIndexerImpl.doIndex(EventIndexerImpl.java:180) ~[zep-core-1.1.jar:na]
        at org.zenoss.zep.index.impl.EventIndexerImpl.index(EventIndexerImpl.java:131) ~[zep-core-1.1.jar:na]
        at org.zenoss.zep.index.impl.EventIndexerImpl$1.run(EventIndexerImpl.java:77) ~[zep-core-1.1.jar:na]
        at org.zenoss.zep.impl.ThreadRenamingRunnable.run(ThreadRenamingRunnable.java:39) [zep-core-1.1.jar:na]
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [na:1.6.0_24]
:
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