4.2.3: Monitoring Temlates timeout - cant decode byte 0x92

[rolfs]

rolfs [http://community.zenoss.org/people/rolfs] created the discussion

"4.2.3: Monitoring Temlates timeout - cant decode byte 0x92"

To view the discussion, visit: http://community.zenoss.org/message/73140#73140

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Hi!

I have just upgraded zenoss to core 4 and I'm unable to browse to see all my monitoring templates. When I look at them under a device it looks normal.
When I browse to my http://zenoss:8080/zport/dmd/template http://zenoss:8080/zport/dmd/template  to see all my Monitoring Templates, I end up with a timeout in the zenoss gui.

And an 500 entry in Z2.log:
x.x.my.ip - Anonymous [10/May/2013:14:58:44 +0200] "POST /zport/dmd/template_router HTTP/1.1" 500 4790 "http://zenoss:8080/zport/dmd/template" "Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:20.0) Gecko/20100101 Firefox/20.0"


And in event.log I see the following:
2013-05-10T14:54:32 ERROR Zope.SiteErrorLog 1368190472.10.409562308194 http://zenoss:8080/zport/dmd/template_router
Traceback (innermost last):
  Module ZPublisher.Publish, line 126, in publish
  Module ZPublisher.mapply, line 77, in mapply
  Module ZPublisher.Publish, line 46, in call_object
  Module Products.ZenUtils.extdirect.zope.router, line 22, in __call__
  Module Products.ZenUtils.jsonutils, line 156, in inner
  Module Products.ZenUtils.jsonutils, line 168, in json
  Module json, line 238, in dumps
  Module json.encoder, line 201, in encode
  Module json.encoder, line 264, in iterencode
UnicodeDecodeError: 'utf8' codec can't decode byte 0x92 in position 105: invalid start byte

import sys
sys.getdefaultencoding()

'utf-8'


Any idea what could be wrong?
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