Empty graphs upon new install of Zenoss 3.2

[Michael Lieu]

Michael Lieu [http://community.zenoss.org/people/mickeylieu] created the discussion

"Empty graphs upon new install of Zenoss 3.2"

To view the discussion, visit: http://community.zenoss.org/message/69018#69018

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Hi guys!

Firstly, great to see an active support community here - you've solved many of my problems in the past! :)

However, I've hit a doozy with a new 3.2 install. 

*Problem:* Most of the graphs have stopped working or are all showing NaN values and I'm having issues trying to get them to display.
Loading Image... http://i48.tinypic.com/2yl2xk9.jpg



*Things I've tried:*
*
*
1. Looked at zenperfsnmp.log - shows the following errors:

2012-10-11 17:00:31,568 ERROR zen.zenperfsnmp: SNMP get returned empty value: vsrzs-ssl1 1.3.6.1.4.1.12532.12
2012-10-11 17:00:31,568 WARNING zen.zenperfsnmp: Error reading value for ['Users on Device'] (1.3.6.1.4.1.12532.12) on vsrzs-ssl1
2012-10-11 17:00:31,568 ERROR zen.zenperfsnmp: SNMP get returned empty value: vsrzs-ssl1 1.3.6.1.4.1.12532.13
2012-10-11 17:00:31,568 WARNING zen.zenperfsnmp: Error reading value for ['clusterConcurrentUsers'] (1.3.6.1.4.1.12532.13) on vsrzs-ssl1
2012-10-11 17:00:31,568 ERROR zen.zenperfsnmp: SNMP get returned empty value: vsrzs-ssl1 1.3.6.1.4.1.12532.10
2012-10-11 17:00:31,568 WARNING zen.zenperfsnmp: Error reading value for ['CPU'] (1.3.6.1.4.1.12532.10) on vsrzs-ssl1
2012-10-11 17:00:31,569 ERROR zen.zenperfsnmp: SNMP get returned empty value: vsrzs-ssl1 1.3.6.1.4.1.12532.11
2012-10-11 17:00:31,569 WARNING zen.zenperfsnmp: Error reading value for ['Memory'] (1.3.6.1.4.1.12532.11) on vsrzs-ssl1
2012-10-11 17:00:31,571 ERROR zen.zenperfsnmp: SNMP get returned empty value: vsrzs-ssl1 1.3.6.1.4.1.12532.1
2012-10-11 17:00:31,571 WARNING zen.zenperfsnmp: Error reading value for ['Log File'] (1.3.6.1.4.1.12532.1) on vsrzs-ssl1
2012-10-11 17:00:31,574 INFO zen.zenperfsnmp: vsrzs-ssl1: Detected 5 bad oids this cycle
2012-10-11 17:02:21,543 ERROR zen.zenperfsnmp: SNMP get returned empty value: vsrzs-ssl1 1.3.6.1.4.1.12532.12
2012-10-11 17:02:21,544 WARNING zen.zenperfsnmp: Error reading value for ['Users on Device'] (1.3.6.1.4.1.12532.12) on vsrzs-ssl1



2. Execute a manual snmpwalk against the same device - values get returned:

Preparing Command...
Executing command snmpwalk -cpublic -v2c 172.17.3.3 1.3.6.1.4.1.12532.12 against vsrzs-ssl1
SNMPv2-SMI::enterprises.12532.12.0 = Counter32: 49
DONE in 0 seconds


3. Checked the lastupdate via rrdtool:


[***@itgsyddev854 vsrzs-ssl1]# rrdtool lastupdate iveConcurrentUsers_iveConcurrentUsers.rrd
ds0


1349933355: 45.0


(which is the correct time - only a few mins ago)


4. Restarted zenoss


Does anyone have any suggestions?

Many thanks


Michael.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Empty graphs upon new install of Zenoss 3.2"

To view the discussion, visit: http://community.zenoss.org/message/69025#69025

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Mike:

Looks like you'll need to add a .0 in the OIDs for each datasource in the template for that device.

Best,
--Shane Scott (Hackman238)
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[Michael Lieu]

Michael Lieu [http://community.zenoss.org/people/mickeylieu] created the discussion

"Re: Empty graphs upon new install of Zenoss 3.2"

To view the discussion, visit: http://community.zenoss.org/message/69046#69046

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Wooo, that was it - many thanks!! :)
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Empty graphs upon new install of Zenoss 3.2"

To view the discussion, visit: http://community.zenoss.org/message/69114#69114

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Mike:

Anytime!

Best,
--Shane Scott (Hackman238)
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