Graphs get broken if using URL in browser, work with IP

[Alexander Fortin]

Alexander Fortin [http://community.zenoss.org/people/shaftoe] created the discussion

"Graphs get broken if using URL in browser, work with IP"

To view the discussion, visit: http://community.zenoss.org/message/62042#62042

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Hi folks, I'm hitting this strange behavior: I've got zenoss 3.2.0 behind apache mod_proxy + ssl and it works just great, the only annoying problem is that everything works fine only if I use https:// https://<ip-of-the-box>/ in the browser, but as soon as I use https:// https://<fqdn-of-the-box>/ it works 99% ok, but the graphs! This is what I get from apache error log:

[Fri Oct 21 07:40:24 2011] [error] [client 88.xxx.210.54] (70014)End of file found: proxy: error reading status line from remote server 127.0.0.1, referer: https://status.myfakedomain.com/zport/dmd/Devices/Server/SSH/Linux/devices/bologna.myfakedomain.com/devicedetail#deviceDetailNav:device_graphs https://status.myfakedomain.com/zport/dmd/Devices/Server/SSH/Linux/devices/bologna.myfakedomain.com/devicedetail#deviceDetailNav:device_graphs
[Fri Oct 21 07:40:24 2011] [error] [client 88.xxx.210.54] (70014)End of file found: proxy: error reading status line from remote server 127.0.0.1, referer: https://status.myfakedomain.com/zport/dmd/Devices/Server/SSH/Linux/devices/bologna.myfakedomain.com/devicedetail#deviceDetailNav:device_graphs https://status.myfakedomain.com/zport/dmd/Devices/Server/SSH/Linux/devices/bologna.myfakedomain.com/devicedetail#deviceDetailNav:device_graphs
[Fri Oct 21 07:40:24 2011] [error] [client 88.xxx.210.54] proxy: Error reading from remote server returned by /zport/RenderServer/render, referer: https://status.myfakedomain.com/zport/dmd/Devices/Server/SSH/Linux/devices/bologna.myfakedomain.com/devicedetail#deviceDetailNav:device_graphs https://status.myfakedomain.com/zport/dmd/Devices/Server/SSH/Linux/devices/bologna.myfakedomain.com/devicedetail#deviceDetailNav:device_graphs

and of course they are not displayed by the browser as if it had hit a 404 or such.

Any idea?
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[Alexander Fortin]

Alexander Fortin [http://community.zenoss.org/people/shaftoe] created the discussion

"Re: Graphs get broken if using URL in browser, work with IP"

To view the discussion, visit: http://community.zenoss.org/message/62046#62046

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Turned out that the system needed a real DNS record , not enough to add the fqdn into /etc/hosts
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