Discussion:
Events, Infrastructure, and Reports show blank/white screen after upgrade
Kyle Little
2013-04-29 19:24:04 UTC
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Kyle Little [http://community.zenoss.org/people/klittl06] created the discussion

"Events, Infrastructure, and Reports show blank/white screen after upgrade"

To view the discussion, visit: http://community.zenoss.org/message/73000#73000

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Hi All -

I just upgrade 3.2 to 4.2.3 on Centos 5.7 64 bit. 

It appears that my database was over written and the application is not functioning properly.  The events, infrastructure, and reports screen are just white/blank; almost they're loading.  At this point, I've starting going through the logs to find the problem but am not sure which log files I should start with. 

Any assistance would be greatly appreciated.

Thanks,
Kyle
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jmp242
2013-04-29 19:52:17 UTC
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jmp242 [http://community.zenoss.org/people/jmp242] created the discussion

"Re: Events, Infrastructure, and Reports show blank/white screen after upgrade"

To view the discussion, visit: http://community.zenoss.org/message/73017#73017

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I believe events don't upgrade. Did you follow the upgrade procedure?

--
James Pulver
ZCA Member
LEPP Computer Group
Cornell University
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jrh0090
2013-04-30 13:12:42 UTC
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jrh0090 [http://community.zenoss.org/people/jrh0090] created the discussion

"Re: Events, Infrastructure, and Reports show blank/white screen after upgrade"

To view the discussion, visit: http://community.zenoss.org/message/73028#73028

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Have you tried clearing out the browser cache? There were a lot of JavaScript changes between the two versions. If that doesn't work, open up Firebug and see if there are any JS errors.
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Kyle Little
2013-04-30 14:25:05 UTC
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Kyle Little [http://community.zenoss.org/people/klittl06] created the discussion

"Re: Events, Infrastructure, and Reports show blank/white screen after upgrade"

To view the discussion, visit: http://community.zenoss.org/message/73030#73030

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It was the javascript. :8}

Thanks!!
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