Alerts by phone (not txt)

[Matthew Kitchin (public)]

Matthew Kitchin (public) [http://community.zenoss.org/people/mkitchin] created the discussion

"Alerts by phone (not txt)"

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I need to find a way to have alerts at least dial a phone number. I don't even really care if a message is played, but I need them to dial a phone number.
This was helpful, but it is for SMS paging.
http://community.zenoss.org/docs/DOC-5819 http://community.zenoss.org/docs/DOC-5819
I suppose I could try and hack a way at it and make it dial a cell phone instead. Our network core went down last night, and everything was inaccessible. I just started at this job, and Zenoss isn't even running, so we can assume it would be the latest version running on a physical device. The current software is virtual, so it certainly wasn't going to be able to send out any notifications. I want a phone call, because that is the most likely thing to wake someone up. It doesn't even have to say anything. It would be from a  specified number. and I would just have all admins store that in their contacts with an obvious number.
Any ideas?
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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Matthew:

I'd use an Event Command in conjunction with asterix.

--Shane (Hackman238)
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[Matthew Kitchin (public)]

Matthew Kitchin (public) [http://community.zenoss.org/people/mkitchin] created the discussion

"Re: Alerts by phone (not txt)"

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Do you mean load Asterisk on the Zenoss server for this function?
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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Matthew:

I wouldn't load it on the same box if possible. I know Asterix supports all sorts of scripted phone operations though. You can trigger them using Event Command which are essentially alerting rules which run a command.

--Shane
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[Matthew Kitchin (public)]

Matthew Kitchin (public) [http://community.zenoss.org/people/mkitchin] created the discussion

"Re: Alerts by phone (not txt)"

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I've got to get everything on the same box in this case. Our entire LAN was down. Being on a remote box wouldn't cut it. We are migrating to a new data center (2 states away) and will have a more robust infrastructure, but that is going to take over a year. I need to find a way to get this all on one physical server. If I can run raw commands with alerting rules, I've got to assume there is some sort of Linux dialer package out there that can do that.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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Matthew:

I'm sure there is. Off the top of my head you could try:

echo ATX1DT{NUMBER}$1 > /dev/modem where {number} is the number to dial.

--Shane
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[Matthew Kitchin (public)]

Matthew Kitchin (public) [http://community.zenoss.org/people/mkitchin] created the discussion

"Re: Alerts by phone (not txt)"

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I think I will give this a try.
http://serverfault.com/questions/152241/using-modem-for-sending-voice-recording http://serverfault.com/questions/152241/using-modem-for-sending-voice-recording
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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Matthew:

Good luck! Post your results.

Best,
--Shane (Hackman238)
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[mwcotton]

mwcotton [http://community.zenoss.org/people/mwcotton] created the discussion

"Re: Alerts by phone (not txt)"

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( showing my age here )
Look for kermit for your linux box, connect it to some old modem laying around.
Kermit has a good scripting language, you can get to call..

Of course this is assuming you are going to do something via an event command.
The event command would trigger the kermit command file.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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mwcotton:

+How's a muppet going to fix this?+ :)

Just kidding. I recall kermit. Good suggestion; had forgot all about it. Those were simpliler days indeed.

Best,
--Shane
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[mwcotton]

mwcotton [http://community.zenoss.org/people/mwcotton] created the discussion

"Re: Alerts by phone (not txt)"

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LOL, I could have said uucp , ct or cu !!!
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[Matthew Kitchin (public)]

Matthew Kitchin (public) [http://community.zenoss.org/people/mkitchin] created the discussion

"Re: Alerts by phone (not txt)"

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Can anyone give me some help on a simple Event Command for this? I found this post which seems to have most of what I need:
http://community.zenoss.org/blogs/zenossblog/2010/05/25/zenoss-tip-of-the-month-tweeting-events-to-twitter-with-event-commands http://community.zenoss.org/blogs/zenossblog/2010/05/25/zenoss-tip-of-the-month-tweeting-events-to-twitter-with-event-commands
But I don't quite understand where to assign this even to a particular action. I know how to do alerts, but I don't understand where to do this.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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http://community.zenoss.org/docs/DOC-4766#d0e7224 http://community.zenoss.org/docs/DOC-4766#d0e7224

--Shane
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[Matthew Kitchin (public)]

Matthew Kitchin (public) [http://community.zenoss.org/people/mkitchin] created the discussion

"Re: Alerts by phone (not txt)"

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Very easy. Thank you.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Alerts by phone (not txt)"

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Matt:

No problem. :)
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