Discussion:
No Clear Messages
Philipp Schellhaas
2012-10-18 08:24:26 UTC
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Philipp Schellhaas [http://community.zenoss.org/people/pschellhaas] created the discussion

"No Clear Messages"

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Hello,

i set up an alerting rule with send clear messages to true. But i get no clear messages. In the Events View the Events are gone, but no mail for me :-(
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joanypony
2012-10-18 12:52:56 UTC
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joanypony [http://community.zenoss.org/people/joanypony] created the discussion

"Re: No Clear Messages"

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Sorry to sound obvious, but have you tried making the filters as broad as possible to start with? (and is the rule enabled?)

Joan
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jmp242
2012-10-18 13:40:49 UTC
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jmp242 [http://community.zenoss.org/people/jmp242] created the discussion

"Re: No Clear Messages"

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The send clear messages applies to the alerts that are generated from the alerting rule. So I don't think you can have one alerting rule saying "send clear messages for all other alerting rules", but rather need to set that for all alerting rules that you want to send clear messages. The clear messages seem to be the default for me up through 3.2.1.

--
James Pulver
ZCA Member
LEPP Computer Group
Cornell University
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Philipp S
2012-10-18 15:55:56 UTC
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Philipp S [http://community.zenoss.org/people/pschellhaas] created the discussion

"Re: No Clear Messages"

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I tried today some mysql tuning actions. In this process i do a mysqldump, after this i wonder why i get some errors in the log for a missing procedure age_events.

After searching for this i found the 2 Files zenevents.sql & zenprocs.sql in /opt/zenoss/Products/ZenEvents/db. The missing function was in the zenprocs.sql but i found an interesting statement in the other file.


CREATE TRIGGER status_delete BEFORE DELETE ON status
    FOR EACH ROW INSERT INTO history SET
            dedupid=OLD.dedupid,
            evid=OLD.evid,
            device=OLD.device,
            component=OLD.component,
            eventClass=OLD.eventClass,
            eventKey=OLD.eventKey,
            summary=OLD.summary,
            message=OLD.message,
            severity=OLD.severity,
            eventState=OLD.eventState,
            eventClassKey=OLD.eventClassKey,
            eventGroup=OLD.eventGroup,
            stateChange=OLD.stateChange,
            firstTime=OLD.firstTime,
            lastTime=OLD.lastTime,
            count=OLD.count,
            prodState=OLD.prodState,
            suppid=OLD.suppid,
            manager=OLD.manager,
            agent=OLD.agent,
            DeviceCLass=OLD.DeviceClass,
            Location=OLD.Location,
            Systems=OLD.Systems,
            DeviceGroups=OLD.DeviceGroups,
            ipAddress=OLD.ipAddress,
            facility=OLD.facility,
            priority=OLD.priority,
            ntevid=OLD.ntevid,
            ownerid=OLD.ownerid,
            deletedTime=NULL,
            clearid=OLD.clearid,
            DevicePriority=OLD.DevicePriority,
            eventClassMapping=OLD.eventClassMapping,
            monitor=OLD.monitor
            ;


I donÂŽt know if the Trigger was in the db before my doing but now i get some clear messages.
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