P K
2013-01-19 02:42:50 UTC
P K [http://community.zenoss.org/people/patrick] created the discussion
"Zenoss Error after Install"
To view the discussion, visit: http://community.zenoss.org/message/71100#71100
--------------------------------------------------------------
Just completed an install of Zenoss Core 4 on a Cent OS 64bit system. Was able to get everything working relatively smoothly through the process, all packages installed correctly as well as prerequisites. However, now that the system is up and running, when I go to the web interface, I am able to see the top menu bar, but none of the content displays. For example, when accessing http:// http://<serverip>/zport/dmd/Dashboard, the following error lists:
*Type: <class 'zenoss.protocols.services.ServiceResponseError'>*
*Value: Service Unavailable*
Traceback (most recent call last): File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 126, in publish request, bind=1) File "/opt/zenoss/lib/python/ZPublisher/mapply.py", line 77, in mapply if debug is not None: return debug(object,args,context) File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 46, in call_object result=apply(object,args) # Type s<cr> to step into published object. File "/opt/zenoss/lib/python/Products/Five/browser/metaconfigure.py", line 476, in __call__ return self.index(*args, **kw) File "/opt/zenoss/lib/python/Products/Five/browser/pagetemplatefile.py", line 125, in __call__ return self.im_func(im_self, *args, **kw) File "/opt/zenoss/Products/ZenWidgets/FileGzipper.py", line 82, in __call__ return original(self, __instance, *args, **keywords) File "/opt/zenoss/lib/python/Products/Five/browser/pagetemplatefile.py", line 59, in __call__ sourceAnnotations=getattr(debug_flags, 'sourceAnnotations', 0), File "/opt/zenoss/lib/python/zope/pagetemplate/pagetemplate.py", line 132, in pt_render strictinsert=0, sourceAnnotations=sourceAnnotations File "/opt/zenoss/lib/python/zope/pagetemplate/pagetemplate.py", line 240, in __call__ interpreter() File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 266, in __call__ self.interpret(self.program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro self.interpret(macro) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal self.do_optTag(stuff) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag return self.no_tag(start, program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag self.interpret(program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro self.interpret(macro) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal self.do_optTag(stuff) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag return self.no_tag(start, program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag self.interpret(program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 737, in do_insertStructure_tal structure = self.engine.evaluateStructure(expr) File "/opt/zenoss/lib/python/Products/PageTemplates/Expressions.py", line 218, in evaluateStructure text = super(ZopeContext, self).evaluateStructure(expr) File "/opt/zenoss/lib/python/zope/tales/tales.py", line 696, in evaluate return expression(self) File "/opt/zenoss/lib/python/zope/contentprovider/tales.py", line 80, in __call__ return provider.render() File "/opt/zenoss/Products/ZenUI3/utils/javascript.py", line 28, in render raw_js = '\n'.join(v.render() for v in self.viewlets) File "/opt/zenoss/Products/ZenUI3/utils/javascript.py", line 28, in <genexpr> raw_js = '\n'.join(v.render() for v in self.viewlets) File "/opt/zenoss/Products/ZenUI3/utils/javascript.py", line 40, in render return self.snippet() File "/opt/zenoss/Products/ZenUI3/browser/eventconsole/grid.py", line 159, in snippet defs = column_config(self.request, archive=archive) File "/opt/zenoss/Products/ZenUI3/browser/eventconsole/grid.py", line 115, in column_config columns = _find_column_definitions(archive) File "/opt/zenoss/Products/ZenUI3/browser/eventconsole/grid.py", line 71, in _find_column_definitions details = getFacade('zep').getUnmappedDetails() File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 656, in getUnmappedDetails return getDetailsInfo().getUnmappedDetails() File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 811, in getUnmappedDetails self._initDetails() File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 769, in _initDetails response, content = self._configClient.getDetails() File "/opt/zenoss/lib/python/zenoss/protocols/services/zep.py", line 257, in getDetails return self.client.get('index_details') File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 181, in get return self._request(path, method='GET', params=params, headers=headers) File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 160, in _request response, content = self._executeRequest(request) File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 154, in _executeRequest raise ServiceResponseError(response.reason, response.status, request, response, content) ServiceResponseError: Service Unavailable
This occurs no matter which menu link I navigate to. I'm at a bit of a loss at this point, and would appreciate any pointers toward a fix.
I am familiar with Linux systems, so technical answers are AOK.
--------------------------------------------------------------
Reply to this message by replying to this email -or- go to the discussion on Zenoss Community
[http://community.zenoss.org/message/71100#71100]
Start a new discussion in zenoss-users by email
[discussions-community-forums-zenoss--***@community.zenoss.org] -or- at Zenoss Community
[http://community.zenoss.org/choose-container!input.jspa?contentType=1&containerType=14&container=2003]
"Zenoss Error after Install"
To view the discussion, visit: http://community.zenoss.org/message/71100#71100
--------------------------------------------------------------
Just completed an install of Zenoss Core 4 on a Cent OS 64bit system. Was able to get everything working relatively smoothly through the process, all packages installed correctly as well as prerequisites. However, now that the system is up and running, when I go to the web interface, I am able to see the top menu bar, but none of the content displays. For example, when accessing http:// http://<serverip>/zport/dmd/Dashboard, the following error lists:
*Type: <class 'zenoss.protocols.services.ServiceResponseError'>*
*Value: Service Unavailable*
Traceback (most recent call last): File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 126, in publish request, bind=1) File "/opt/zenoss/lib/python/ZPublisher/mapply.py", line 77, in mapply if debug is not None: return debug(object,args,context) File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 46, in call_object result=apply(object,args) # Type s<cr> to step into published object. File "/opt/zenoss/lib/python/Products/Five/browser/metaconfigure.py", line 476, in __call__ return self.index(*args, **kw) File "/opt/zenoss/lib/python/Products/Five/browser/pagetemplatefile.py", line 125, in __call__ return self.im_func(im_self, *args, **kw) File "/opt/zenoss/Products/ZenWidgets/FileGzipper.py", line 82, in __call__ return original(self, __instance, *args, **keywords) File "/opt/zenoss/lib/python/Products/Five/browser/pagetemplatefile.py", line 59, in __call__ sourceAnnotations=getattr(debug_flags, 'sourceAnnotations', 0), File "/opt/zenoss/lib/python/zope/pagetemplate/pagetemplate.py", line 132, in pt_render strictinsert=0, sourceAnnotations=sourceAnnotations File "/opt/zenoss/lib/python/zope/pagetemplate/pagetemplate.py", line 240, in __call__ interpreter() File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 266, in __call__ self.interpret(self.program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro self.interpret(macro) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal self.do_optTag(stuff) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag return self.no_tag(start, program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag self.interpret(program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro self.interpret(macro) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal self.do_optTag(stuff) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag return self.no_tag(start, program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag self.interpret(program) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret handlers[opcode](self, args) File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 737, in do_insertStructure_tal structure = self.engine.evaluateStructure(expr) File "/opt/zenoss/lib/python/Products/PageTemplates/Expressions.py", line 218, in evaluateStructure text = super(ZopeContext, self).evaluateStructure(expr) File "/opt/zenoss/lib/python/zope/tales/tales.py", line 696, in evaluate return expression(self) File "/opt/zenoss/lib/python/zope/contentprovider/tales.py", line 80, in __call__ return provider.render() File "/opt/zenoss/Products/ZenUI3/utils/javascript.py", line 28, in render raw_js = '\n'.join(v.render() for v in self.viewlets) File "/opt/zenoss/Products/ZenUI3/utils/javascript.py", line 28, in <genexpr> raw_js = '\n'.join(v.render() for v in self.viewlets) File "/opt/zenoss/Products/ZenUI3/utils/javascript.py", line 40, in render return self.snippet() File "/opt/zenoss/Products/ZenUI3/browser/eventconsole/grid.py", line 159, in snippet defs = column_config(self.request, archive=archive) File "/opt/zenoss/Products/ZenUI3/browser/eventconsole/grid.py", line 115, in column_config columns = _find_column_definitions(archive) File "/opt/zenoss/Products/ZenUI3/browser/eventconsole/grid.py", line 71, in _find_column_definitions details = getFacade('zep').getUnmappedDetails() File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 656, in getUnmappedDetails return getDetailsInfo().getUnmappedDetails() File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 811, in getUnmappedDetails self._initDetails() File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 769, in _initDetails response, content = self._configClient.getDetails() File "/opt/zenoss/lib/python/zenoss/protocols/services/zep.py", line 257, in getDetails return self.client.get('index_details') File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 181, in get return self._request(path, method='GET', params=params, headers=headers) File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 160, in _request response, content = self._executeRequest(request) File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 154, in _executeRequest raise ServiceResponseError(response.reason, response.status, request, response, content) ServiceResponseError: Service Unavailable
This occurs no matter which menu link I navigate to. I'm at a bit of a loss at this point, and would appreciate any pointers toward a fix.
I am familiar with Linux systems, so technical answers are AOK.
--------------------------------------------------------------
Reply to this message by replying to this email -or- go to the discussion on Zenoss Community
[http://community.zenoss.org/message/71100#71100]
Start a new discussion in zenoss-users by email
[discussions-community-forums-zenoss--***@community.zenoss.org] -or- at Zenoss Community
[http://community.zenoss.org/choose-container!input.jspa?contentType=1&containerType=14&container=2003]