Adding back a removed device

[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Adding back a removed device"

To view the discussion, visit: http://community.zenoss.org/message/66198#66198

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I've removed a network device from our zenoss device list however now when I add the device back in it's not listing the components within the device.  I've added back to the correct device type /Network/Router/Cisco but not getting any love back from the system.  Any idea what may be causing this?

Thanks,
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[dpetzel]

dpetzel [http://community.zenoss.org/people/dpetzel] created the discussion

"Re: Adding back a removed device"

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Did you remodel it after re-adding it?
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[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Re: Adding back a removed device"

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Yes, did that right after adding it back in and verifying that an SNMP walk was working
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[dpetzel]

dpetzel [http://community.zenoss.org/people/dpetzel] created the discussion

"Re: Adding back a removed device"

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hmm maybe try

zenmodeler run -d <devicename> -v 10

I don't have any ideas aside from reviewing that output to see what might be up.
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[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Re: Adding back a removed device"

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I ssh'd into the zenos box went to the /opt/zenoss/bin directory and ran the command but get back

./zenmodeler: line 13: /bin/zenfunctions: No such file or directory
./zenmodeler: line 20: generic: command not found

When I run the command by itself with no entries afterwards I get this.

[***@servername]# ./zenmodeler
./zenmodeler: line 13: /bin/zenfunctions: No such file or directory
./zenmodeler: line 20: generic: command not found

Am I missing something? Is there a way to run this from the web interface? 
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[dpetzel]

dpetzel [http://community.zenoss.org/people/dpetzel] created the discussion

"Re: Adding back a removed device"

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su - zenoss

You have to run it as the zenoss user

You should see the interfaces immediatly. It could take upwards of 20 minutes for graphs to populate depending on your setup.
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[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Re: Adding back a removed device"

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Ok sorry for the late response, we decided to do a couple things late last night, 1. create a new clean zenoss server from scratch and manually add in each item.  Today we setup the cisco with an second acl to allow snmp traffic to a windows machine and used solarwinds instant banwidth tester to verify that it could see the interfaces and pull data from the (which it was sucessful). I circled back around to the new box and ran the zenmodeler command and below is the output of it.  I stopped it after a few seconds as everything was bascially the message with zen.twistedsnmp: reactor settings over and over.  This is a cisco 7606.  Again this was work at one point from and then stopped work when we were using the other system (vApp)  The second system is a Redhat system built from scratch.

./zenmodeler run 10.10.10.253 -v 10
2012-05-04 13:35:59,001 DEBUG zen.ZenModeler: Run in foreground, starting immediately.
2012-05-04 13:35:59,006 DEBUG zen.pysamba: client ntlmv2 auth is now no
2012-05-04 13:35:59,007 DEBUG zen.ZenModeler: Starting PBDaemon initialization
2012-05-04 13:35:59,007 INFO zen.ZenModeler: Connecting to localhost:8789
2012-05-04 13:35:59,008 DEBUG zen.ZenModeler: Logging in as admin
2012-05-04 13:35:59,013 INFO zen.ZenModeler: Connected to ZenHub
2012-05-04 13:35:59,013 DEBUG zen.ZenModeler: Setting up initial services: EventService, ModelerService
2012-05-04 13:35:59,013 DEBUG zen.ZenModeler: Chaining getInitialServices with d2
2012-05-04 13:35:59,015 DEBUG zen.ZenModeler: Loaded service EventService from zenhub
2012-05-04 13:35:59,015 DEBUG zen.ZenModeler: Loaded service ModelerService from zenhub
2012-05-04 13:35:59,015 DEBUG zen.ZenModeler: Queueing event {'severity': 0, 'component': 'zenmodeler', 'agent': 'zenmodeler', 'summary': 'started', 'manager': 'den1paju01zen01.ajubeo.local', 'device': 'localhost', 'eventClass': '/App/Start', 'monitor': 'localhost'}
2012-05-04 13:35:59,015 DEBUG zen.ZenModeler: Total of 1 queued events
2012-05-04 13:35:59,016 DEBUG zen.ZenModeler: Calling connected.
2012-05-04 13:35:59,016 DEBUG zen.ZenModeler: fetching monitor properties
2012-05-04 13:35:59,024 DEBUG zen.ZenModeler: Getting threshold classes...
2012-05-04 13:35:59,025 DEBUG zen.ZenModeler: Loading classes ['Products.ZenModel.MinMaxThreshold']
2012-05-04 13:35:59,025 DEBUG zen.ZenModeler: Fetching default RRDCreateCommand...
2012-05-04 13:35:59,026 DEBUG zen.ZenModeler: Getting collector thresholds...
2012-05-04 13:35:59,035 DEBUG zen.thresholds: Updating threshold ('high event queue', ('localhost', ''))
2012-05-04 13:35:59,035 DEBUG zen.thresholds: Updating threshold ('zenmodeler cycle time', ('localhost', ''))
2012-05-04 13:35:59,035 DEBUG zen.thresholds: Updating threshold ('zenperfsnmp cycle time', ('localhost', ''))
2012-05-04 13:35:59,036 DEBUG zen.thresholds: Updating threshold ('zenping cycle time', ('localhost', ''))
2012-05-04 13:35:59,036 DEBUG zen.thresholds: Updating threshold ('zenprocess cycle time', ('localhost', ''))
2012-05-04 13:35:59,036 DEBUG zen.ZenModeler: Getting collector plugins for each DeviceClass
2012-05-04 13:35:59,055 DEBUG zen.ZenModeler: Starting collector loop...
2012-05-04 13:35:59,055 INFO zen.ZenModeler: Collecting for path /Devices
2012-05-04 13:35:59,119 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,119 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,120 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,121 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,121 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.RouteMap
2012-05-04 13:35:59,121 INFO zen.ZenModeler: No WMI plugins found for 10.10.10.252
2012-05-04 13:35:59,122 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,122 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,123 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,124 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,125 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.RouteMap
2012-05-04 13:35:59,125 INFO zen.ZenModeler: No Python plugins found for 10.10.10.252
2012-05-04 13:35:59,126 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,126 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,127 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,127 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,128 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.RouteMap
2012-05-04 13:35:59,128 INFO zen.ZenModeler: No command plugins found for 10.10.10.252
2012-05-04 13:35:59,128 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,129 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,129 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,130 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,131 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.RouteMap
2012-05-04 13:35:59,131 DEBUG zen.ZenModeler: Using zenoss.snmp.NewDeviceMap on 10.10.10.252
2012-05-04 13:35:59,131 DEBUG zen.ZenModeler: Using zenoss.snmp.DeviceMap on 10.10.10.252
2012-05-04 13:35:59,131 DEBUG zen.ZenModeler: Using zenoss.snmp.CiscoMap on 10.10.10.252
2012-05-04 13:35:59,132 DEBUG zen.ZenModeler: Using zenoss.snmp.InterfaceMap on 10.10.10.252
2012-05-04 13:35:59,132 DEBUG zen.ZenModeler: Using zenoss.snmp.RouteMap on 10.10.10.252
2012-05-04 13:35:59,137 INFO zen.ZenModeler: SNMP collection device 10.10.10.252
2012-05-04 13:35:59,137 INFO zen.ZenModeler: plugins: zenoss.snmp.NewDeviceMap, zenoss.snmp.DeviceMap, zenoss.snmp.CiscoMap, zenoss.snmp.InterfaceMap, zenoss.snmp.RouteMap
2012-05-04 13:35:59,138 DEBUG zen.SnmpClient: Starting SNMP info for 10.10.10.252 at 10.10.10.252:161 timeout: 2.5 tries: 2 version: v2c  community: 0*********
2012-05-04 13:35:59,138 DEBUG zen.twistedsnmp: AgentProxy._getCmdLineArgs: using google ipaddr on 10.10.10.252
2012-05-04 13:35:59,193 DEBUG zen.twistedsnmp: reactor settings: [7], None
2012-05-04 13:35:59,194 DEBUG zen.SnmpClient: Testing SNMP configuration
2012-05-04 13:35:59,194 DEBUG zen.netsnmp: Session.walk: send_status=720294627
2012-05-04 13:35:59,194 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,195 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,195 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,196 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,196 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,197 DEBUG zen.ZenModeler: Loaded plugin zenoss.snmp.RouteMap
2012-05-04 13:35:59,197 INFO zen.ZenModeler: No portscan plugins found for 10.10.10.252
2012-05-04 13:35:59,197 DEBUG zen.ZenModeler: Running 1 clients
2012-05-04 13:35:59,198 DEBUG zen.ZenModeler: Collection slots filled
2012-05-04 13:35:59,198 DEBUG zen.ZenModeler: Running 1 clients
2012-05-04 13:35:59,518 DEBUG zen.SnmpClient: running <zenoss.snmp.NewDeviceMap.NewDeviceMap object at 0x594d850>
2012-05-04 13:35:59,518 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,518 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,863 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,865 DEBUG zen.SnmpClient: running <zenoss.snmp.DeviceMap.DeviceMap object at 0x5a68e50>
2012-05-04 13:35:59,865 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,865 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,866 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,868 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,869 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,870 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,871 DEBUG zen.SnmpClient: running <zenoss.snmp.CiscoMap.CiscoMap object at 0x5a74f90>
2012-05-04 13:35:59,871 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,872 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,873 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,875 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,876 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,882 DEBUG zen.twistedsnmp: reactor settings: [7], None
2012-05-04 13:35:59,882 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,885 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,888 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,892 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,896 DEBUG zen.SnmpClient: running <zenoss.snmp.InterfaceMap.InterfaceMap object at 0x5a774d0>
2012-05-04 13:35:59,896 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,897 DEBUG zen.twistedsnmp: reactor settings: [7], None
2012-05-04 13:35:59,897 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,899 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,900 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,902 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,904 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,905 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,907 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,909 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,911 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,912 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,914 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,916 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,918 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,920 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,921 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,923 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,988 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,991 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,994 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,998 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:36:00,001 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:36:00,004 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:36:00,007 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:36:00,009 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:36:00,010 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:36:00,011 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0

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[dpetzel]

dpetzel [http://community.zenoss.org/people/dpetzel] created the discussion

"Re: Adding back a removed device"

To view the discussion, visit: http://community.zenoss.org/message/66220#66220

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I'm not to sure what the reactor settings message indicate, but the output above indicates the modeler IS making progress, and leads me to believe they are an indication of progress. I color coded where each plugin kicks in. My first reaction without seeing the completion of the output, is that you just didnt wait long enough during manual execution, but of course if the automatted runs are also not working, this is probably an incorrect assumption on my part :)

Is there any chance you could run the command again and just let it run for as long as it takes to complete and provide the full output. Also Can your run tcpdump and confirm that the communications are happening. I suspect they are, but perhaps the raw packets can tell the tell of what is happening during those twisted messages.


Output:
2012-05-04 13:35:59,518 DEBUG zen.SnmpClient: running <zenoss.snmp.NewDeviceMap.NewDeviceMap object at 0x594d850>
2012-05-04 13:35:59,518 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.NewDeviceMap
2012-05-04 13:35:59,518 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,863 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,865 DEBUG zen.SnmpClient: running <zenoss.snmp.DeviceMap.DeviceMap object at 0x5a68e50>
2012-05-04 13:35:59,865 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.DeviceMap
2012-05-04 13:35:59,865 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,866 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,868 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,869 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,870 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,871 DEBUG zen.SnmpClient: running <zenoss.snmp.CiscoMap.CiscoMap object at 0x5a74f90>
2012-05-04 13:35:59,871 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.CiscoMap
2012-05-04 13:35:59,872 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,873 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,875 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,876 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,882 DEBUG zen.twistedsnmp: reactor settings: [7], None
2012-05-04 13:35:59,882 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,885 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,888 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,892 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,896 DEBUG zen.SnmpClient: running <zenoss.snmp.InterfaceMap.InterfaceMap object at 0x5a774d0>
2012-05-04 13:35:59,896 DEBUG zen.SnmpClient: sending queries for plugin zenoss.snmp.InterfaceMap
2012-05-04 13:35:59,897 DEBUG zen.twistedsnmp: reactor settings: [7], None
2012-05-04 13:35:59,897 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,899 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,900 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,902 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
2012-05-04 13:35:59,904 DEBUG zen.twistedsnmp: reactor settings: [7], 1.0
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[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Re: Adding back a removed device"

To view the discussion, visit: http://community.zenoss.org/message/66245#66245

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I've attached the full output of the zenmodeler.  I've removed/relabed all sensitive data that I found.  Let me know if this helps.
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[dpetzel]

dpetzel [http://community.zenoss.org/people/dpetzel] created the discussion

"Re: Adding back a removed device"

To view the discussion, visit: http://community.zenoss.org/message/66262#66262

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So it appears you might have missed the -d flag. This output actually seems to be the output of modeling all devices.

  ./zenmodeler run 10.10.10.253 -v 10
  ./zenmodeler run -d 10.10.10.253 -v 10

This second version will limit the output to ONLY the single device, helping to isolate the issues

2012-05-07 10:16:44,899 INFO zen.SnmpClient: Device timed out: SNMP info for 38.75.200.1 at 38.75.200.1:161 timeout: 2.5 tries: 2 version: v2c  community: 0**************
2012-05-07 10:16:44,899 INFO zen.SnmpClient: snmp client finished collection for 38.75.200.1
2012-05-07 10:16:44,899 WARNING zen.SnmpClient: Device 38.75.200.1 timed out: are your SNMP settings correct?

So something is up with SNMP connectivity with this device. If this is the problem child, we can start looking there.
In total I see 3 devices timed out:
10.10.10.12
38.75.200.1
38.75.200.2

Are those the devices having issues or is it 10.10.10.253 (which I suspect based on your command line arguments). Assuming is the 253, It appears that this IP is an interface IP on another device in the system, with an IP of 10.10.254.31 with an interface index of 129

Do you have the same device, but with different IPs added as different devices?
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[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Re: Adding back a removed device"

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dpetzel, I'd like to start off by saying thank you for all the help you are providing me and sorry for missing the -d flag.  I re-ran the command from an ssh connection to the server and it runs for a short time and then knocks me off the server, I'm never able to get the full output.  I ran the command from the console of the VM and oddly enough at about the same place I lost vpn connection and had to log back in at which point the command had completed but I'm unable to grab the output.  I've tried sending the output to a text file however the file ends up being empty. (I must be missing something there).  Doing  ./zenmodeler run -d 10.10.10.253 -v 10 > /tmp/zenmodelertest  
10.10.10.253 is the interface for the cisco router.  The other three addresses above are firewalls and other routers that we still need to configure for SNMP and are also having problems but haven't had time to troubleshoot.  

I'm leaning to this being a configuration on the cisco router and not zenoss as it's able to perform modeling properly on our broacade environement and previously was susccessful with the cisco.  Are there any log files on the zenoss server I can look at that would point me in the correct direction.  Do you happen to know what settings are needed on the cisco router to allow proper SNMP walks and modeling of the router?   How can I get the output to properly redirect to a file? 

Again thanks for helping me with this issue.


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[Roy Petersen]

Roy Petersen [http://community.zenoss.org/people/rpetersen] created the discussion

"Re: Adding back a removed device"

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So I was finally able to work with the Network Engineer and it looks as though the Modeler was choking on all the route entries on the router.  (We suspect that when we first deployed there weren't that many routes on the new routers which is why it worked the first time) After being online for a little while the route tables grew to over 400,000 entries.  We removed the routemap module and it was able to complete the modeling.  The problem is now it doesn't have any of the internal routes listed.  Is there a way to make is so that it doesn't try to model all external routes and just the internal routes?

Thanks,
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[jcurry]

jcurry [http://community.zenoss.org/people/jcurry] created the discussion

"Re: Adding back a removed device"

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Hi Roy,
There are 3 configuration properties (also known as zProperties) that you can configure either for device classes or for specific devices.  Bring up the Configuration Properties lefthand menu (follow the DETAILS link at the top of the lefthand menu if you are configuring a device class).  You have the following (with their defaults):

zRouteMapCollectOnlyIndirect                    False
zRouteMapCollectOnlyLocal                        False
zRouteMapMaxRoutes                                500

Does that fitr the bill fory ou?

Cheers,
Jane
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[Roy Petersen]

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"Re: Adding back a removed device"

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How soon after doing a remodeling show the graphs and interface show up?  Is it within a few minutes or a few hours?
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[jcurry]

jcurry [http://community.zenoss.org/people/jcurry] created the discussion

"Re: Adding back a removed device"

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Typically it tends to take 2 polling intervals before graphs show up.  SNMP default polling is 5 mins.  You shouldn't need to wait hours.

Have you changed anything in the performance template or have you changed the SNMP performance collector 5-minute default?  Either would mess up the underlying data collection files.  If you don't have any serious data yet, open a commandwindow and navigate to $ZENHOME/perf/Devices . There should be a directory for each of your devices collecting performance data, probably with an os/interfaces subdirectory hierarchy under each device.  See if you actually have any data files down there. 

Cheers,
Jane
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[Roy Petersen]

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"Re: Adding back a removed device"

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Jane,

I haven't made any changes to the performance template. 

Within the local Cisco router I've reconfigured the zProperties you mention above to enabled them to true as well as various combinations of true and false, added back in the zenoss.snmp.routemap modeler plugin but it still hangs and doesn't completed the modeling, if I remove the zenoss.snmp.routemap modeler plugin on the device the modeling completes succesfully in about 1.93 seconds. Could I be missing a step?
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[jcurry]

jcurry [http://community.zenoss.org/people/jcurry] created the discussion

"Re: Adding back a removed device"

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I don't think you should need to,but...
On a sample router, use the Action icon to "Push Changes". 

What are your zProperty settings currently at?  I am guessing that you may have very many indirect routes??

You can also run zenmodeler just for a single modeler plugin, for a single device so, as the zenoss user, try:

zenmodeler run -v 10 -d 10.10.10.253 --collect routemap

I guess the other thing you might do to see the raw data that we need to get, is to use snmpwalk.  I think it will be the ip table you want for the routes so try:
snmpwalk -v <your snmp version> -c <your community> 10.10.10.253 ip

The version will probably be either 1 or 2c.  You could direct the output to a file and then we can see the real scale of the problem.

Cheers,
Jane
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