Zenoss 4.2.4 SNMPv3 Security Level Problem

[Lazuardi Nasution]

Lazuardi Nasution [http://community.zenoss.org/people/Mrxlazuardin] created the discussion

"Zenoss 4.2.4 SNMPv3 Security Level Problem"

To view the discussion, visit: http://community.zenoss.org/message/74753#74753

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Hi,

I'm trying to monitor some devices with SNMPv3 agent configured with authPriv security level. I have set zSnmpVer to "v3", zSnmpAuthType to "SHA", zSnmpAuthPassword, zSnmpPrivType to "DES", zSnmpPrivKey, zSnmpSecurityName. I still get following error on modelling the device.

2013-09-25 23:03:21,676 ERROR zen.SnmpClient: device a.b.c.d plugin zenoss.snmp.InterfaceMap unexpected error
Traceback (most recent call last):
File "/opt/zenoss/Products/DataCollector/SnmpClient.py", line 193, in collect
self._tabledata[pname][tmap] = driver.next()
File "/opt/zenoss/Products/ZenUtils/Driver.py", line 63, in result
raise ex
Snmpv3Error: packet requested an unknown or unavailable security level
2013-09-25 23:03:21,731 ERROR zen.SnmpClient: device a.b.c.d plugin zenoss.snmp.RouteMap unexpected error
Traceback (most recent call last):
File "/opt/zenoss/Products/DataCollector/SnmpClient.py", line 193, in collect
self._tabledata[pname][tmap] = driver.next()
File "/opt/zenoss/Products/ZenUtils/Driver.py", line 63, in result
raise ex
Snmpv3Error: packet requested an unknown or unavailable security level

Beside, I get following event too.

Cannot connect to SNMP agent on a.b.c.d: packet requested an unknown or unavailable security level

I have tried to make new snmpV3 command as directed on http://wiki.zenoss.org/Configure_SNMPv3 http://wiki.zenoss.org/Configure_SNMPv3 and the new snmpV3 command can work successfully. It seem that Zenoss doesn't set security level properly on snmp client for modelling and monitoring because the same error is happen if I ommit "-l" option on new snmpV3 command. Any idea with this?

Best regards,
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