Can't find existing devices

[VMartinez]

VMartinez [http://community.zenoss.org/people/VMartinez] created the discussion

"Can't find existing devices"

To view the discussion, visit: http://community.zenoss.org/message/63964#63964

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Hi, I'm brand new to Zenoss.  In fact I only know how to add new devices at this point.  On two similar recently added devices I noticed that the IP addresses weren't displaying.  I tried to reset/change the IP address, but the operation failed.  So, I tried deleting both of the objects to see if I could re-add them.  I watched the process log to see what would happen.  That failed too because it said the IP address already exists. 

I have searched through every device class and every production state and I cannot find any devices with the IP addresses in question.  Can someone tell me where else I might look or how I can find them?  Are they perhaps stuck in a cache somewhere?


Thanks!
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Can't find existing devices"

To view the discussion, visit: http://community.zenoss.org/message/64074#64074

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VMartinez:

Could be bad catalog entries.

As the zenoss user on the master, zendmd and

from Products.ZCatalog.ProgressHandler import StdoutHandler
dmd.Networks.ipSearch.refreshCatalog(clear=1,pghandler=StdoutHandler())

commit()

dmd.Devices.deviceSearch.refreshCatalog(clear=1,pghandler=StdoutHandler())

commit()

dmd.Devices.componentSearch.refreshCatalog(clear=1,pghandler=StdoutHandler())

commit()

dmd.global_catalog.refreshCatalog(clear=1,pghandler=StdoutHandler())

commit()

When done, CRTL + D to exit zendmd

This could take a very long time.

Best,
--Shane (Hackman238)
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