Missing Python Library Errors

[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Missing Python Library Errors"

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Hello All,

First all, I am working on getting Zenoss 4.2.0 running on Ubuntu.....so far everything has worked really well. I installed the Core-Zenpacks and when I do a 'zenoss restart' I get the following.

It appears that the library is missing or the path is wrong, I've been searching thru the files but haven't found anywhere to put or update it. Any help would be greatly appreciated!

Daemon: zenwin starting...
Traceback (most recent call last):
  File "/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.0.2-py2.7.egg/ZenPacks/zenoss/WindowsMonitor/zenwin.py", line 25, in <module>
    import pysamba.twisted.reactor
ImportError: No module named pysamba.twisted.reactor
Daemon: zeneventlog starting...
Traceback (most recent call last):
  File "/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.0.2-py2.7.egg/ZenPacks/zenoss/WindowsMonitor/zeneventlog.py", line 24, in <module>
    import pysamba.twisted.reactor
ImportError: No module named pysamba.twisted.reactor
Daemon: zenwinperf starting...
Traceback (most recent call last):
  File "/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.0.2-py2.7.egg/ZenPacks/zenoss/WindowsMonitor/zenwinperf.py", line 26, in <module>
    import pysamba.twisted.reactor
ImportError: No module named pysamba.twisted.reactor




Hydruid
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

To view the discussion, visit: http://community.zenoss.org/message/70277#70277

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Hydruid,
Sounds like your PySamba zenpack might be broken.  The correct behavior is below.  If you do this and get an ImportError again, you will need to reinstall PySamba.  The original .egg is in /opt/zenoss/packs. 

So, to test this, run python as a shell by running the following command line (once in python the stuff you type is after the 3 >'s.  Yours may look slightly different this is from Centos 6.3.
$ python
Python 2.7.2 (default, Nov 27 2012, 20:24:23)
[GCC 4.4.4 20100726 (Red Hat 4.4.4-13)] on linux2
Type "help", "copyright", "credits" or "license" for more information.

Post by hydruid
import pysamba.twisted.reactor

[If you get errors here reinstall the pysamba zenpack]

Post by hydruid
quit()

$
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

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zenpack --install and zenpack --remove should help you here from the cli.
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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Andrew,

Thank you for the help.

Python Output:
Python 2.7.2 (default, Nov 30 2012, 15:07:44)
[GCC 4.6.3] on linux3
Type "help", "copyright", "credits" or "license" for more information.

Post by hydruid
import pysamba.twisted.reactor

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
ImportError: No module named pysamba.twisted.reactor

Post by hydruid
quit

Use quit() or Ctrl-D (i.e. EOF) to exit
There are 3 Zenpacks listed, not sure if I should install all or just 1
ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg
ZenPacks.zenoss.PySamba-1.0.0-py2.7-x86_64.egg
ZenPacks.zenoss.PySamba-1.0.0-py2.7.egg

zenpack --install ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg
INFO:zen.ZenPackCMD:Previous ZenPack exists with same name ZenPacks.zenoss.PySamba
INFO:zen.ZenPackCMD:installing zenpack ZenPacks.zenoss.PySamba; launching process
2012-12-03 11:51:51,537 INFO zen.HookReportLoader: Loading reports from /usr/local/zenoss/ZenPacks/ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg/ZenPacks/zenoss/PySamba/reports


A 'zenoss restart' had the same missing ' import pysamba.twisted.reactor' error. I decided to install the other Zenpack

I will try installing the other Zenpacks to see what happens.....
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

To view the discussion, visit: http://community.zenoss.org/message/70280#70280

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hydruid:
zenpack --list tells you what's installed.  Go from there.  That error is generated because the zenpack did not install correctly.

Thanks!
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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Andrew,

I was unable to install the other 2 Zenpacks.....they errored out.

***@ubuntu:~$ zenpack --list
ZenPacks.zenoss.ActiveDirectory (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.ActiveDirectory-2.1.0-py2.7.egg)
ZenPacks.zenoss.ApacheMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.ApacheMonitor-2.1.3-py2.7.egg)
ZenPacks.zenoss.DellMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.DellMonitor-2.2.0-py2.7.egg)
ZenPacks.zenoss.DeviceSearch (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.DeviceSearch-1.2.0-py2.7.egg)
ZenPacks.zenoss.DigMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.DigMonitor-1.0.3-py2.7.egg)
ZenPacks.zenoss.DnsMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.DnsMonitor-2.0.3-py2.7.egg)
ZenPacks.zenoss.EsxTop (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.EsxTop-1.0.3-py2.7.egg)
ZenPacks.zenoss.FtpMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.FtpMonitor-1.0.3-py2.7.egg)
ZenPacks.zenoss.HPMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.HPMonitor-2.1.0-py2.7.egg)
ZenPacks.zenoss.HttpMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.HttpMonitor-2.0.5-py2.7.egg)
ZenPacks.zenoss.IISMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.IISMonitor-2.0.2-py2.7.egg)
ZenPacks.zenoss.IRCDMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.IRCDMonitor-1.0.3-py2.7.egg)
ZenPacks.zenoss.JabberMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.JabberMonitor-1.0.3-py2.7.egg)
ZenPacks.zenoss.LDAPMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.LDAPMonitor-1.3.0-py2.7.egg)
ZenPacks.zenoss.LinuxMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.LinuxMonitor-1.2.0-py2.7.egg)
ZenPacks.zenoss.MSExchange (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.MSExchange-2.0.4-py2.7.egg)
ZenPacks.zenoss.MSMQMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.MSMQMonitor-1.2.1-py2.7.egg)
ZenPacks.zenoss.MSSQLServer (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.MSSQLServer-2.0.3-py2.7.egg)
ZenPacks.zenoss.MySqlMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.MySqlMonitor-2.2.0-py2.7.egg)
ZenPacks.zenoss.NNTPMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.NNTPMonitor-1.0.3-py2.7.egg)
ZenPacks.zenoss.NtpMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.NtpMonitor-2.0.4-py2.7.egg)
ZenPacks.zenoss.PySamba (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.PySamba-1.0.0-py2.7.egg)
ZenPacks.zenoss.RPCMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.RPCMonitor-1.0.3-py2.7.egg)
ZenPacks.zenoss.WindowsMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.0.2-py2.7.egg)
ZenPacks.zenoss.XenMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.XenMonitor-1.1.0-py2.7.egg)
ZenPacks.zenoss.ZenAWS (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.ZenAWS-1.0.7-py2.7.egg)
ZenPacks.zenoss.ZenJMX (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.ZenJMX-3.8.0-py2.7.egg)
ZenPacks.zenoss.ZenossVirtualHostMonitor (/usr/local/zenoss/ZenPacks/ZenPacks.zenoss.ZenossVirtualHostMonitor-2.4.0-py2.7.egg)

Looks like it's installed....
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

To view the discussion, visit: http://community.zenoss.org/message/70281#70281

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hydruid,
I think we agree that PySamba is installed (because it's generating runtime errors).  Have you uninstalled and reinstalled it?

Would you please past the erorrs from the other zenpacks? It's possible there's some other underlying problem?
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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Andrew,

Here is the pastebin for when I tried to install the other 2 egg's
http://pastebin.com/HX34dTPz http://pastebin.com/HX34dTPz

When I removed and installed the Zenpack, I got a strange error. I did twice with the same results:
http://pastebin.com/AgAQZrkw http://pastebin.com/AgAQZrkw
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

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well you've broken it beyond my ability to fix, hopefully someone else might have a suggestion?
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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Thank you for your help Andrew!

I think if I manually import the pysamba.twisted.reactor module into python it will resolve the issue, just need to find the location of the module :)

Hydruid
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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I found the root of the issue.....I believe.

I compared the python sys.path from a CentOS and Ubuntu Install....the below is missing from my Ubuntu install

python
import sys
sys.path
'/opt/zenoss/ZenPacks/ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg/ZenPacks/zenoss/PySamba/lib'
^^that path is missing from Ubuntu's version

I'm researching now how to add it in but haven't had much luck....
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

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hop on #zenoss on freenode and ask cluther.  He is a python guru.
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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Thank you I just might do that! I didn't even think there might be a
channel on IRC.

I did some research last night and it looks like I didn't install
python-samba. I rolled back all my "changes", installed the mentioned
package, and am installing again now.......wish me luck!

Thank you again for your help!
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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I have resolved my issue!!

I talked with Hackman238 on IRC #zenoss. His suggestion was below and the output was basically that it couldn't find the PySamba package
'sudo su zenoss'
'easy_install pysamba'

I compared the PySamba ZenPack on Ubuntu and CentOS and discovered that a folder was missing on Ubuntu. I copied the folder from CentOS to Ubuntu
../ZenPacks/ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg/ZenPacks/zenoss/PySamba

I then modified 'easy-install.pth' under /usr/local/zenoss/ZenPacks:
===============
import sys; sys.__plen = len(sys.path)
./ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg/ZenPacks/zenoss/PySamba/lib
./ZenPacks.zenoss.ApacheMonitor-2.1.3-py2.7.egg
===============

I restarted my server and it worked!!!!!
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

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Hydruid: would you please write up a doc on how you accomplished this, and e-mail it to me at mailto:***@zenoss.com ***@zenoss.com.  I'll confirm that it's repeatable and do any edits needed, and add it to the wiki.
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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I certainly will! Do you want just how to resolve the python library error
or the entire Ubuntu install?

I've already started a rebuild to confirm I didn't miss anything.
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[Andrew Kirch]

Andrew Kirch [http://community.zenoss.org/people/akirch] created the discussion

"Re: Missing Python Library Errors"

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The entire Ubuntu install, please!

Andrew
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[hydruid]

hydruid [http://community.zenoss.org/people/hydruid] created the discussion

"Re: Missing Python Library Errors"

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Will Do!

I've been working on an install script and a script for the core zenpacks.

Check it out: http://hydruid-blog.com/?p=5 http://hydruid-blog.com/?p=5

Hydruid
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[Fadjar Tandabawana]

Fadjar Tandabawana [http://community.zenoss.org/people/fadjar340] created the discussion

"Re: Missing Python Library Errors"

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I was successfully run zenoss on Ubuntu.
First time, I have the same error msg such as pysamba.twisted.reactor module not found.
Then I checked the folder /usr/local/zenoss/Zenpacks/ZenPacks.zenoss.PySamba-1.0.0-py2.7-linux-x86_64.egg/Zenpacks/zenoss
I found PySamba folder over there.
Then I copy this folder to /usr/local/zenoss/lib/python

After retry the:
$python

Post by hydruid
import pysamba.twisted.reactor

I have the same error.

Post by hydruid
import PySamba.twisted.reactor

I got the clean result, no error.

Then I tried to copy the folder /usr/local/zenoss/lib/python/PySamba to /usr/local/zenoss/lib/python/pysamba

I just crossed my finger...:)

Then I ran $zenoss restart

Viola..!!!!!
It works for  me....


Regards,
Fadjar Tandabawana
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