Post 3.2 Upgrade issues

[darkis]

darkis [http://community.zenoss.org/people/darkis] created the discussion

"Re: Post 3.2 Upgrade issues"

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I have the same errors as described in the post. Both zenmigrate and zenfixit give me this error:

AttributeError: 'HPCPU' object has no attribute 'index_object'

Anyone have any ideas where I should look to fix that error?
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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mmm, that's got me think. Looking at some othe Zenpacks. I see ZenPacks.zenoss.HPMonitor-2.1.0-py2.4.egg.zip.

But I see my python version is 2.6 and there's a 2.6 version of this Zenpack from

http://community.zenoss.org/servlet/JiveServlet/download/3448-7-2902/ZenPacks.zenoss.HPMonitor-2.1.0-py2.6.egg.zip http://community.zenoss.org/servlet/JiveServlet/download/3448-7-2902/ZenPacks.zenoss.HPMonitor-2.1.0-py2.6.egg.zip ( http://community.zenoss.org/docs/DOC-3448 http://community.zenoss.org/docs/DOC-3448)

So I guess the Question is how to I replace the 2.4 Zenpack with the 2.6 Zenpack?

I can't seem to remove the 2.4 version via the web interface.
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[darkis]

darkis [http://community.zenoss.org/people/darkis] created the discussion

"Re: Post 3.2 Upgrade issues"

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I used zenpack --remove=ZenPacks.zenoss.HPMonitor to remove it. Just tried to install the 2.6 version instead. Running a zenmigrate now to see if it works better now. Will return when it's done
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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Downloading the 2.6 version of the Zenpacks from http://dev.zenoss.org/zenpacks/ http://dev.zenoss.org/zenpacks/ now - installed them successfully (seem to replace the old but also deleted the old zenpack py2.4 folders) but still get the same errors as before.

Now getting...

zenmigrate
INFO:zen.migrate:Database going to version Zenoss 3.1.70
INFO:zen.migrate:Installing DeviceSearchCatalogUpdate (3.1.1)
INFO:zen.migrate:Installing IpSearchCatalogUpdate (3.1.1)
INFO:zen.migrate:Updating IpAddress Catalog
INFO:zen.migrate:rate=57.49/sec count=200
INFO:zen.migrate:Finished total time=4.08 rate=58.04 count=237
INFO:zen.migrate:Installing RebuildPathIndex (3.1.1)
WARNING:zen.migrate:Recovering
Traceback (most recent call last):
  File "/usr/local/zenoss/Products/ZenModel/migrate/zenmigrate.py", line 21, in <module>
    main()
  File "/usr/local/zenoss/Products/ZenModel/migrate/zenmigrate.py", line 18, in main
    m.main()
  File "/usr/local/zenoss/Products/ZenModel/migrate/Migrate.py", line 417, in main
    self.cutover()
  File "/usr/local/zenoss/Products/ZenModel/migrate/Migrate.py", line 304, in cutover
    self.migrate()
  File "/usr/local/zenoss/Products/ZenModel/migrate/Migrate.py", line 280, in migrate
    m.cutover(self.dmd)
  File "/usr/local/zenoss/Products/ZenModel/migrate/rebuildPathIndex.py", line 41, in cutover
    for x in zport.global_catalog():
TypeError: 'GlobalCatalog' object is not callable

Still get the same errors when trying to view Infrastructure.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Sounds like your global catalog is messed up. Have you tried running a  `python $ZENHOME/Products/ZenUtils/zencatalog.py --createcatalog --forcereindex` as user zenoss?

Best,
--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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Shane,

thanks, I get the following running at command


python zencatalog.py --createcatalog --forcereindex
Traceback (most recent call last):
  File "zencatalog.py", line 25, in <module>
    from Products.ZenRelations.ToManyContRelationship import ToManyContRelationship
ImportError: No module named ZenRelations.ToManyContRelationship

... and made no difference. Still the same issue.
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Oh yikes. Thats a pretty serious error. Did you run this as user zenoss? Can you post the output of `env` as user zenoss?

Thanks!

Best,
--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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Post by Shane Scott
Oh yikes. Thats a pretty serious error. Did you run this as user zenoss? Can you post the output of `env` as user zenoss?
Thanks!
Best,
--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
env
TERM=xterm
SHELL=/bin/bash
SSH_CLIENT=10.2.2.177 55114 22
SSH_TTY=/dev/pts/0
USER=zenoss
MAIL=/var/mail/zenoss
PATH=/usr/local/zenoss/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sb                                   in:/bin:/usr/games
PWD=/home/zenoss
ZENHOME=/usr/local/zenoss
LANG=en_GB.UTF-8
HISTCONTROL=ignoreboth
SHLVL=1
HOME=/home/zenoss
PYTHONPATH=/usr/local/zenoss/lib/python
LOGNAME=zenoss
SSH_CONNECTION=10.2.2.177 55114 10.2.2.101 22
LESSOPEN=| /usr/bin/lesspipe %s
LESSCLOSE=/usr/bin/lesspipe %s %s
_=/usr/bin/env

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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Can you post your .bashrc and .bash_profile from /home/zenoss and the output of `env python` as user zenoss?

Thanks again.

Best,
--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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vim .bashrc (removed the #commented out lines)

[ -z "$PS1" ] && return
export HISTCONTROL=ignoredups
export HISTCONTROL=ignoreboth
shopt -s checkwinsize
[ -x /usr/bin/lesspipe ] && eval "$(SHELL=/bin/sh lesspipe)"
# set variable identifying the chroot you work in (used in the prompt below)
if [ -z "$debian_chroot" ] && [ -r /etc/debian_chroot ]; then
    debian_chroot=$(cat /etc/debian_chroot)
fi
case "$TERM" in
    xterm-color) color_prompt=yes;;
esac
".bashrc" 96L, 3042C

vim .bash_profile = blank file
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Try setting those two files to the following (excluding curly brackets):
.bashrc {
# .bashrc

# Source global definitions
if [ -f /etc/bashrc ]; then
    . /etc/bashrc
fi

[ -z "$PS1" ] && return

export HISTCONTROL=ignoredups
export HISTCONTROL=ignoreboth
shopt -s checkwinsize

[ -x /usr/bin/lesspipe ] && eval "$(SHELL=/bin/sh lesspipe)"


# set variable identifying the chroot you work in (used in the prompt below)
if [ -z "$debian_chroot" ] && [ -r /etc/debian_chroot ]; then
    debian_chroot=$(cat /etc/debian_chroot)
fi

case "$TERM" in
    xterm-color) color_prompt=yes;;
esac

# User specific aliases and functions
export ZENHOME="/usr/local/zenoss/zenoss"
export PATH="${ZENHOME}/bin:${PATH}"
export PYTHONPATH="/usr/local/zenoss/lib/python"
export LD_LIBRARY_PATH=/usr/local/zenoss/lib"
export INSTANCE_HOME="/usr/local/zenoss/zenoss"
}

.bash_profile {
# .bash_profile

# Get the aliases and functions
if [ -f ~/.bashrc ]; then
    . ~/.bashrc
fi

# User specific environment and startup programs

PATH=$PATH:$HOME/bin
}
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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changed those files are asked, what do I do next?

*zenmigrate*
INFO:zen.migrate:Database going to version Zenoss 3.1.70
INFO:zen.migrate:Installing DeviceSearchCatalogUpdate (3.1.1)
INFO:zen.migrate:Installing IpSearchCatalogUpdate (3.1.1)
INFO:zen.migrate:Updating IpAddress Catalog
INFO:zen.migrate:rate=82.38/sec count=200
INFO:zen.migrate:Finished total time=2.84 rate=83.38 count=237
INFO:zen.migrate:Installing RebuildPathIndex (3.1.1)
WARNING:zen.migrate:Recovering
  File "/usr/local/zenoss/Products/ZenModel/migrate/zenmigrate.py", line 21, in <module>
    main()
  File "/usr/local/zenoss/Products/ZenModel/migrate/zenmigrate.py", line 18, in main
    m.main()
  File "/usr/local/zenoss/Products/ZenModel/migrate/Migrate.py", line 417, in main
    self.cutover()
  File "/usr/local/zenoss/Products/ZenModel/migrate/Migrate.py", line 304, in cutover
    self.migrate()
  File "/usr/local/zenoss/Products/ZenModel/migrate/Migrate.py", line 280, in migrate
    m.cutover(self.dmd)
  File "/usr/local/zenoss/Products/ZenModel/migrate/rebuildPathIndex.py", line 41, in cutover
+TypeError: 'GlobalCatalog' object is not callable+

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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

`su - zenoss` and  try `python $ZENHOME/Products/ZenUtils/zencatalog.py --createcatalog --forcereindex`

*crosses fingers*  :)

Don't use sudo.

Best,
--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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Post by Shane Scott
`su - zenoss`
*su -zenoss*
su: invalid option -- z
Usage: su [options] [LOGIN]

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[jmp242]

jmp242 [http://community.zenoss.org/people/jmp242] created the discussion

"Re: Post 3.2 Upgrade issues"

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You missed a space...
su [space] - [space] zenoss

--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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doh! :8}

`su - zenoss`

*python $ZENHOME/Products/ZenUtils/zencatalog.py --createcatalog --forceindex*
  File "/usr/local/zenoss/Products/ZenUtils/zencatalog.py", line 25, in <module>
    from Products.ZenRelations.ToManyContRelationship import ToManyContRelationship
ImportError: No module named ZenRelations.ToManyContRelationship
*

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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Hum. That's not good.

Can you `su - zenoss` `zendmd` `from Products.ZenRelations.ToManyContRelationship import *` and report what it says if anything?

Thanks man.
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[VBinet]

VBinet [http://community.zenoss.org/people/VBinet] created the discussion

"Re: Post 3.2 Upgrade issues"

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If I remember correctly I didn't have to remove zenpacks. They were removed automatically when I installed the new ones.
If I'm wrong, you should find the "delete ZenPack" action in the "Advance -> Settings -> Zenpacks" window (see attached screenshot).
Loading Image... Loading Image...
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[darkis]

darkis [http://community.zenoss.org/people/darkis] created the discussion

"Re: Post 3.2 Upgrade issues"

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I still get the same error in zenmigrate as I did before even with the 2.6 version of HPmonitor
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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Post by Shane Scott
Hum. That's not good.
Can you `su - zenoss` `zendmd` `from Products.ZenRelations.ToManyContRelationship import *` and report what it says if anything?
Thanks man.
`zendmd` `from Products.ZenRelations.ToManyContRelationship import *`
2011-10-19 15:37:38 WARNING OFS.Uninstalled Could not import class 'GlobalCatalog' from module 'ZenPacks.zenoss.PreUpgrade30.global_catalog'
Welcome to the Zenoss dmd command shell!
'dmd' is bound to the DataRoot. 'zhelp()' to get a list of commands.

I really appreciate the help but I'm getting to the point where I think it's going to be easier to blow it all away and start again...
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Alrighty.

--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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So how to I start zenoss with a new & clean DB?

zenoss stop
make clean
./install
choose No to use existing DB?
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

I'm a RedHat guy, so I'm unfamilliar with the stack in this way. I'll have rmatte check in with you with the answer.

--Shane W. Scott (Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Insane_Homer]

Insane_Homer [http://community.zenoss.org/people/Insane_Homer] created the discussion

"Re: Post 3.2 Upgrade issues"

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Installation with a new DB works fine, suggesting install and enviroment are fine (I also upgraded Ubuntu to 11.10 prior to compiling).

Problem appears with objects with the DB during the upgrade.

Not an ideal situation when I have to re-enter & confgure, 44+ servers across 31+ sites locations, 40+ switches, 60+ routers and God knows how may other minor devices.

this is now the second time an 'upgrade' has gone FUBAR for me and I've had to setup the entire structure all over again (out of 10 odd upgrades from early 2.x days).
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

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Insane_Homer:

Glad you're up and running. Hopefully future upgrades go better for you.

One option to reduce the pain of doing a fresh install is to zendevicedump and zendeviceload devices.


Best,
--Shane W. Scott(Hackman238)
  ZCA - http://community.zenoss.org/community/zca/blog http://community.zenoss.org/community/zca/blog
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[Juerg Gerber]

Juerg Gerber [http://community.zenoss.org/people/gerber] created the discussion

"Re: Post 3.2 Upgrade issues"

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i fixed the GlobalCatalog error by executing

${ZENHOME}/bin/zendmd --script ${ZENHOME}/bin/fix_catalog_class.py  --commit

looks like this was not executed during the 2.x to 3.x upgrade.
this command is normaly executed in the script $ZENHOME/bin/remove_preupgrade_zenpack.sh
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[Shane Scott]

Shane Scott [http://community.zenoss.org/people/hackman238] created the discussion

"Re: Post 3.2 Upgrade issues"

To view the discussion, visit: http://community.zenoss.org/message/64991#64991

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Juerg:

Ah interesting. The catalog hadn't been set to multipath indexes.

Thanks for the post.

Best,
--Shane
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